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The Ryan Homes Experience

Deciding on a new home builder is not always easy. With so many options and choices available, it’s helpful to know what others have said about the builder you’re considering. The purpose of this site is to help you learn more about the Ryan Homes experience. Having built more than 500,000 homes, Ryan Homes has been welcoming families home for over 75 years. Each of the Google Reviews on this site came directly from our customers in the communities that they call home.

Hear what our customers love about their new Ryan homes

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Gillian Maler
04/20/2024
★★★★★
☆☆☆☆☆
My family and I are newer residents to SC and the Greenville area. We were looking to buy more affordable homes and met with Tim at Baker Grove which is a brand new community opening by Ryan Homes. We had previously visited other builders and communities we liked but were still not ready to commit. Our realtor mentioned how nice and helpful Tim was when she reached out to ask about the community, and we immediately had the same impression after speaking with him too. We ended up visiting the area that weekend and thought it seemed like home for us. We love the convenient and beautiful location (near a great park too) and felt comfortable here right away. If you're looking for a new home I'd recommend checking out Baker Grove and reaching out to Tim.
Veni R
04/14/2024
★★★★★
☆☆☆☆☆
We had the best experience with house selection with Patrick helping us every step of the way. He was very informative and gave us his undivided attention & time. We are very excited in becoming a cottage green resident!!!
Shannon Lindsay
03/22/2024
★★★★★
☆☆☆☆☆
I had the pleasure to work with Dominque Stephens and Nick Brooks. They both were phenomenal in this entire process from beginning to end with the purchasing and building of my family home. They were available to answer all of my questions, and were very communicative with all steps. I appreciate everything they have done for me and my family! I recommend them. My home is beautiful!!
Jo Edmonds
03/13/2024
★★★★★
☆☆☆☆☆
The experience in purchasing a home at Ryan Homes has been great. Dominique, the sales rep helped me tremendously. Showing me different options and listening to my needs in a home. The Loan Officer, Mr Babb was also very helping in walking me through the loan process.
Miguel Curbelo
02/15/2024
★★★★★
☆☆☆☆☆
Working with Kate Farley and Lori Manske at Wellington Farms Single Family Homes as a first-time home buyer was an outstanding experience. From our initial interaction through to the final stages of purchasing my home, both Kate and Lori demonstrated an exceptional level of professionalism, responsiveness, and a relentless work ethic that truly set them apart. They were always available to answer my questions, provide guidance, and offer support, making the entire home buying process seamless and stress-free. Their dedication to ensuring my needs were met and their ability to navigate the complexities of home buying with ease were truly remarkable. I cannot recommend Kate and Lori highly enough to anyone looking for a genuinely supportive and highly efficient home buying experience.
Kelly Wnek
01/24/2024
★★★★★
☆☆☆☆☆
We weren't even looking at new construction but drove by Oak Grove and decided to check it out. The sign said by appointment only so I almost drove off, but my husband took the chance and entered the model home. There we met with Hunter Heavner who graciously invited us in. We talked about the development and looked over a few models. He invited us back later in the afternoon to tour a few models. He was absolutely friendly and approachable. He was very knowledgeable about the development and answered our endless questions. We never felt any pressure from him. We became very excited about the possibility of owning a brand-new home. The next weekend we met with Hunter again and signed a contract. He made the process so easy, and we are thrilled about continuing our relationship with him as the house is being built. Hunter helped us fulfill our dreams of a brand-new house in a beautiful area. We are looking forward to this next chapter in our lives!
Lisa Leavitt
01/05/2024
★★★★★
☆☆☆☆☆
I cannot speak highly enough about my positive experience with Ryan Homes. My Project Manager, Nick Brooks was truly fantastic to work with! Nick is dedicated to excellence in his work, approachable, responsive, and most thoughtful. His work ethic is commendable! I am incredibly pleased with my new home and wholeheartedly thank Nick for his role, patience, and expertise!
Vicki Madigan
11/18/2023
★★★★★
☆☆☆☆☆
I met Kelly and her team in September. Embarking on a new chapter in my life. Thank you to all the Ryan Homes team members at Railway Estates. You are awesome. I look forward to working with you as you build my new home.
Lew miller
11/08/2023
★★★★★
☆☆☆☆☆
We’ve had the awesome experience to purchase a new home with Ryan’s Home. Our sale agent Janeisha and the rest of the crew have been so supportive and helpful throughout our purchase. They are just excited as me and my family about our purchasing a home here. They greeted us with the warm welcome just as we were family. This home is our 3rd home purchase but this process and experience is like none other. Come and be part of the Ryan’s Home Family.
M. Ahmed Shaik
10/31/2023
★★★★★
☆☆☆☆☆
We love our new house! The people we collaborated with along the way have been the highlight of the entire process. Excellent people included our Project Manager  Joseph Emanuel and Judy. Project manager Joe was receptive to our queries and concerns throughout the process, and he offered lucid answers. Normally a difficult process, buying a house is made as easy as possible by  Joe. If we get the chance, we would do it all over again since we love our new house! Our first purchase here, we believe that going with Ryan Homes as our home builder was the best choice. The entire home building procedure, including the initial purchase and the visit to the orientation meeting was clear and easy to follow. We were informed of the status at every turn by our project manager Joe, and we even received pictures to show us how things were going, Joe kept us informed about the status by sending the pictures twice a week. A special thanks goes out to Joe, the project manager. He has spent a significant amount of time providing us with thorough walkthroughs and explanations of various areas of the house. Among the best was the walkthrough that ended. When our home was being built, we had an excellent relationship with the project manager Joe, he communicated at every stage and finished the house on schedule. Joe applied his extensive knowledge/experience to address our home building and product features questions. The finished home Joe delivered at closing exceeded our expectations. Thank you so much Joe for a great experience building our everlasting home.
ravi kanth Kvs
10/30/2023
★★★★★
☆☆☆☆☆
Our house is still under construction phase. It was Chris Carter who referred this Edinburg community to us . He is a great guy with customer centric attitude . Janeisha Fields was the sales representative who guided us through the whole process in buying our dream home .She never hesitated to answer any questions we had . She is extremely friendly and professional!!! Words don’t describe how happy we are with our new home purchase me and my wife are so excited to move to this community !!Project manager Mehrtash and production supervisor Sarah are other two wonderful people who are working hard to build our new house as per our needs and posted us the updates in a timely manner !!! I personally thank Chris , Janeisha for making this happen !! God bless !! East or West Ryan homes is the best !!
Lindsay Herman
10/30/2023
★★★★★
☆☆☆☆☆
Jenn has been awesome throughout the whole process, and who I have dealt with most of all. I have also worked with Patrick, the lending officer, who was also extremely helpful. It makes the scary process more bearable!
Racquel
10/24/2023
★★★★★
☆☆☆☆☆
I just want to specifically write this for Nick Brooks, one of the Project managers at Tupelo. Nick had to come in and pick up where a mess was left but he was phenomenal! He’s such a hard worker and really cares about his customers and ensuring the best experience during the home building process. I can not thank him enough for all that he did for me to make sure I was happy with my new home. Any questions or concerns I had he made sure I got answers and was reassured. He has a great personable personality, is knowledgeable about his work and he’s efficient! Nick is truly a Gem and an asset to the Ryan Homes team!
maria severino
10/15/2023
★★★★★
☆☆☆☆☆
Judy and Joe have been so amazing! The process was seamless from the beginning and the homes are STUNNING. We get weekly updates from Joe and the house is currently being built! We can not wait to move in and appreciate Judy and Joe so much! 🫶🏼
Halie
09/20/2023
★★★★★
☆☆☆☆☆
We recently purchased our Bates Crossing community home and couldn’t be more pleased! Erin, Cassie, Alexis and Clayton each contributed to an exceptional new construction experience from start to finish. We were able to move into our home 4 1/2 months after signing. We highly recommend this new community and look forward to watching it grow!
arrow tail vi
09/20/2023
★★★★★
☆☆☆☆☆
So far my experience has been very rewarding. Dominique is a gem and definitely has been fight for me and making sure I get everything I want in the house. I'm at the beginning stage but can't wait to see the progress. Quiet neighborhoods and great location. Nick was extremely friendly and gave me some great DIY ideas.
MOHAMMAD ELKHATEEB
08/31/2023
★★★★★
☆☆☆☆☆
I am in the process of building a house with Ryan homes in Howard county, and I am thrilled to write a review for the exceptional work done from the beginning by their team which include Lori, Kate, Garrett, and Khaleel. First and foremost, Lori and Kate showed the utmost professionalism throughout the entire purchase process. They welcomed me, my wife and kids and explained house options in details. They answered our questions in a timely manner. Garrett was straight forward and explained my loan options and was very responsive. I also had the pleasure to meet with the project manager Khaleel who also went over the process and provided me with the timeline for building the house. I look forward to having my house built by Ryan homes with their professional team at Wellington farms. I will definitely recommend them to my family, friends and clients.
deepak pandit
08/23/2023
★★★★★
☆☆☆☆☆
I would like to thank Kate and Lori for navigating us for the options that we were looking for in the Holston model. They both were respectful and highly responsive when we had questions. We are still in the intial stage in the process.
Janeel Lockhart
08/23/2023
★★★★★
☆☆☆☆☆
So I am in the process of purchasing my forever home and I must say the experience so far had been amazing. This is the 2nd home we've built, but the experience here supercede my expectations. It's an amazing experience getting to customize our home, speak with all the key players who is making it possible, getting the approval early on in the process and not have to worry about it down the line. Being able to just be apart of the total experience. Everyone is attentive and responds to all questions with detail to make it much easier to understand what is taking place at the moment. I must say I am impressed so far.
M. Ahmed Shaik
08/03/2023
★★★★★
☆☆☆☆☆
It has been wonderful working with Ryan Homes! I'm grateful to be working with Judy because she's been so helpful with our building process! I'll admit that as first-time homebuyers, we were pretty anxious going into this, but she never shied away from answering our inquiries or offering assurance along the process. If you want to purchase a new home, I highly recommend working with this builder. In May 2023, we started working with Ryan Homes, and we haven't looked back since. Judy Grens has played a crucial role throughout our entire journey, from answering all of our concerns to helping us sign a contract to simply being there to support us. There were many late-night texts and phone calls, and she always responded right away. From the beginning everything has gone so smoothly. We're overjoyed that we chose Ryan Homes as our home builder! Quality, responsiveness, timeliness, and value, It was a blast working with Judy Grens from Ryan Homes. Judy possesses excellent interpersonal and product expertise. Judy is very aware of what I want and need in a home. She has, for instance, assisted me in comparing the styles, lots, and pricing ranges of two distinct model homes. After 10:00 p.m. on June 27 2023, Judy gently assisted me in designing my future house while we spoke on the phone. Judy went above and above to make sure I was getting the most for my money and the house of my dreams when we were discussing options. The best thing about working with Judy was that she was constantly more interested in responding to our inquiries and offering us wise counsel. Every time we called or texted her, she responded. We would advocate for her to everybody.
Cartrell Mitchem
07/26/2023
★★★★★
☆☆☆☆☆
So far all I can say is Domminque and Nick have been awesome, very thorough throughout the process so far my mind has been put at ease and I’m very grateful for them.. my kids are excited about our new home and that’s all that matters to me
Roxanna Cazer-Traylor
07/13/2023
★★★★★
☆☆☆☆☆
The team has been professional and attentive throughout this process. Thus far, it’s been a great experience. This is our third time building and this experience has been by far the best. I strongly recommend Ryan Homes for your next home.
YARED YILMA
07/12/2023
★★★★★
☆☆☆☆☆
We had an amazing experience throughout our first and second visits. Kari and Nick are very professional, knowledgeable, and easy to communicate. They are not pushy. It was our first home visit and only one. We were happy with the service. I highly recommend Ryan Homes and the staff at Arcola Center.
Chase Morgan-Swaney, PhD
07/11/2023
★★★★★
☆☆☆☆☆
Our experiences with Erin Victor (Sales Rep.) and Dan Mirman (Project Mgr.) were great! Our Ryan Homes team held themselves to account when it mattered most and was transparent and communicative throughout the entire process. We could not be more pleased with the end result. Highly recommend.
Olufemi Balogun
06/28/2023
★★★★★
☆☆☆☆☆
The project manager Mike Brewrink was excellent throughout the entire process. He went above and beyond to ensure that all of our concerns were addressed in a timely manner. Mike was extremely thorough and exceeded expectations. We could not have asked for a better PM. 5 stars!!!
Jimmy Eavers
06/27/2023
★★★★★
☆☆☆☆☆
My wife and I recently purchased a home with Ryan Homes at Oak Grove and the representatives there were beyond helpful! Maddie and Kristin were both patient and knowledgeable giving us time to make our selections and providing answers to each question we asked. They made us feel confident and kept the home buying process exciting! We would HIGHLY recommend setting an appointment with them if you are looking to purchase a home in the Harrisonburg/Rockingham area. The homes themselves are high quality and you truly can’t find a home like the ones at Oak Grove in the price range Ryan Homes is selling in. Anyone who is looking to buy or build a home in the area should make Ryan Homes at Oak Grove their first stop!!
Cj Pierce
06/19/2023
★★★★★
☆☆☆☆☆
From start to finish, the process was absolutely smooth and transparent. Travis Francis (my loan officer) was hands down the best loan officer anyone could have, and I genuinely mean that. He kept the process simple and straight to the point. The one thing that stood out with Travis is that he didn't treat me as just another number, customer, or someone off the street. He treated me the same way he would want to be treated, and I truly appreciated that the most. Also, he took the time to explain things and made them clear and straightforward for me to understand. Joe Howser is another awesome guy Ryan Homes needs to give a raise to. As often I called Joe during the process, he probably knows my number by heart, haha; as often as Joe went out of his way to either stay late or come in early, both on and off the clock, speaks on his character. Joe is extremely patient and doesn't mind going over things twice, or in my case, several times, haha, but that is something I admire about him. I still bother Joe when I see him walking outside and he answers questions. Thank you Joe and Travis!!!
Zainab Naqvi
06/15/2023
★★★★★
☆☆☆☆☆
Just wanted to share my experience with our PM Khalil and Joe our sales person. Both have been extremely professional and helpful. Khalil is an amazing PM and always ready to explain and help. NVR mortgage is another story. Very unprofessional, never replied our phone calls and not open and honest. Surprises at the closing table. Not at all happy with NVR. Wish i had gone with another lender. Thankyou Joe and Khalil.
Alioune Diop
05/29/2023
★★★★★
☆☆☆☆☆
Ryan Homes have excellent staff and partners in Joe Oberle and Michael Brewrink, the sales and project managers, respectively. Joe has been very forthcoming and responsive throughout our experience and helped us select suitable options without pressure. So, Go see Joe; he’ll meet your need! Michael, a first-class professional, prides himself on providing top-quality work for your home. He is very thorough and constantly communicates the status of your home with weekly reports and pics from start to finish.
Prentiss Smith
04/24/2023
★★★★★
☆☆☆☆☆
The Tupelo team was DYNAMIC. Especially Timothy. I had alot of interaction with him. He was very professional, precise, and knowledgeable. The closing with NVR Mortgage went extremely smooth. Im EXTREMELY happy about my decision to purchase with Ryan Homes. The Tupelo community is my new home now.👍🏽
maria Mitchell
04/12/2023
★★★★★
☆☆☆☆☆
Christian Saville is the absolute best he is kind and very helpful and Esco Walker what can we say its really no words to describe how great these two guys are we have friends thats under contract as well we are so excited ❤️
Art Elsey
03/03/2023
★★★★★
☆☆☆☆☆
I have built several Ryan homes over the years and there quality and craftsmanship is superior over other builders. I met with Christian the salesman and I told him what I wanted in a townhome. He listened and made a few suggestions and before you know it, I was writing a contract. The process is easy and he was there every step of the way during the selection of upgrades. I cannot say enough good things about Ryan Homes and Christian. Excellent location, close to 85 and to downtown Gastonia. This is worth a stop to check out Tupelo Townhomes!! I wanted to add after moving into my beautiful townhome and looking around at all of the craftsmanship. I owe a BIG THANKS to Nick Brooks. His attention to detail on every item and processes is incredible. He takes the time with the homeowner to explain what is going to happen next in your home. Nick is very articulate on how he approaches his job and how he explains to the homeowner at Ryan Homes we go above the standard in many things we do. For example, the hot water heaters are commercial grade, which means they will perform better, last longer and be more eco friendly. Nick explained several times on how eco friendly Ryan Homes were and how the quality of the build will reflect this over a period of time. Nick is a huge advocate for Ryan Homes from the quality of the build to the upgrades down to the last nail in your home. He constantly checks and certifies the contractors did the work correctly and without flaw. Nick’s integrity making your house a home is incredible. He builds the house like it was his home. If you are fortunate enough to get Nick Brooks as your PM, the trust you will have with him building your home is phenomenal. I want to thank Nick Brooks for building my home and taking the time and effort to make my investment proud to call home. In my eyes, Nick is the reason to buy a Ryan Home. He really deserves many accolades for all the effort and time he puts in as a PM. A big thank you to Nick!!!
Amy Wagner
02/02/2023
★★★★★
☆☆☆☆☆
My husband and I met Joe Oberle when we visited Wellington Farms to tour this beautiful neighborhood with new construction single family homes. Joe is very professional, knowledgeable, and friendly. We are in the process of our new home being built and throughout the process Joe has answered all of our questions, kept us up-to-date on next steps, or just to check in. We have also had the pleasure of meeting and working with Evan and Yaakov from the financing side, and Ben, Khalil, and Mike on the project management side. Each and everyone of them have been great to work with and get to know. We are looking forward to our home being completed and continuing to work with this team of Ryan Homes professionals at Wellington Farms. If you or someone you know is looking for a single family home in the Laurel, Maryland area, I would highly recommend visiting Joe at Wellington Farms Single Family Homes by Ryan Homes.
Viv Diaz
01/11/2023
★★★★★
☆☆☆☆☆
Joseph Oberle with Ryan Homes at Wellington Farms was absolutely amazing in all aspects. From meeting with us, to answering all of our questions, to following up in a timely manner, to returning all of our calls or emails promptly. Wonderful doing business with Joe and the Ryan Team. Glad we chose Ryan to build our forever home. Thanks Joe and kudos!
michelle silverio
11/28/2022
★★★★★
☆☆☆☆☆
We are in the early stages of building our home and so far our experience has been great! Joe is very attentive and has walked me through this process every step of the way. He is very professional, helpful, and has given me updates on the progress of our home. Looking forward to working with Mike as well once we move further along. Thank you Joe and Mike! Now that we are in our “pre-dry wall” phase we have had the chance to work more with our project manager Mike. Both Mike and Joe have been very accommodating and has updated us every week with the updates of our home. Mike and Joe have been great with communicating and getting back to us with all of our questions. Ryan Homes is lucky to have these 2 and so are we!
Temesgen Afework
11/22/2022
★★★★★
☆☆☆☆☆
Joe Oberle is outstanding. He is very patient and always available when we need him through out the process. He has never rushed us to decide on anything. Instead we were consulted. I highly recommend Joe.
B Reynolds
11/03/2022
★★★★★
☆☆☆☆☆
The moment we walked into the model home at Tupelo, we were greeted by Valerie’s energetic personality. Being first-time homebuyers, my fiancé and I were, of course, filled with nerves, excitement, and an abundance of questions. Valerie has been marvelous to work with! She’s highly responsive, detail-oriented, and kind, and we are blessed to have her to guide us through this journey. Thank you so much, Val, for all your patience. You will forever be embedded in our hearts.
Jeremy Tuchman
11/03/2022
★★★★★
☆☆☆☆☆
Joe Oberle was our salesperson for our new Ryan Home at Wellington Farms. We love our lot and the build of our house is progressing on schedule. Joe is knowledgable on both the sales and construction side, so he has made it easy to get any questions answered. I would definitely recommend!
Brian Rodriguez
10/24/2022
★★★★★
☆☆☆☆☆
I would definitely recommend Joe and the Ryan Homes building team; they are a hard working and professional team. Joe was amazing through the entire home building process. He was very personable and went out of his way to be available and willing to answer any questions and concerns we had about the home building process.
Mihir Patel
10/13/2022
★★★★★
☆☆☆☆☆
Let me start by giving the highest recommendation for Joe and Darcey, two of the best, hardworking, professional individuals I have got to know over the past couple months while going through the home building process. They were and still are very responsive in terms of clarifying questions and concerns. Anyone looking for a single family house in Laurel area, I would highly recommend they visit Joe or Darcey over at Wellington Farms Single family homes by Ryan Homes. Your time will be well worth the visit. -Mihir
Tonya Nowell
10/08/2022
★★★★★
☆☆☆☆☆
Valerie Orr is the bomb!! Any questions I had she was available late night, early morning it didn’t matter. When I first inquired about the townhome I didn’t have all the documents I needed but Valerie was willing to wait until I got them she would reach out every day to see how close I was to having what I needed in which she didn’t have to do but I’m so appreciative that she did and I was able to get the townhome I wanted. Thanks Valerie for being so kind and helpful.
Neil Hunt
10/01/2022
★★★★★
☆☆☆☆☆
We’re excited to be part of the new Wellington Farms community a few months from now when our home (Hudson model) is complete. Since we started working with Darci and now Joe Oberle (since Darci is on maternity leave), we’ve had excellent service each step of the way. They’ve been accommodating with every request we’ve had, and tried to find alternative solutions to any where they didn’t have flexibility. I get weekly text updates and photos from the project manager as my home has been under construction. We looked at virtually every single family home in Howard County under $1M and just couldn’t find what we were looking for until we found Wellington Farms Single Family. The costs can creep up quickly when building a new construction home, but in this case I feel like we’re getting what we paid for. I believe a few years from now once the community is built out, it will be a desirable neighborhood for years to come. I recommend you come take a look at the beautiful model and growing community and meet the team for yourself, you won’t be disappointed.
Lisa Carr
09/12/2022
★★★★★
☆☆☆☆☆
I have really enjoyed working with Valerie Orr at Tupelo Townhomes (Ryan Homes) in Gastonia. She has made everything such a smooth process. She always goes above and beyond and is so honest and hard working. She also has a way of making you feel comfortable and explains everything so that it is simple to understand! Thanks!!
Danielle McCoy
09/08/2022
★★★★★
☆☆☆☆☆
I cannot say enough about our experience with Ryan Homes and working alongside our Sales Representative, Valerie Orr! It was such a pleasure to be assisted by her. Valerie is kind, respectful, professional, insightful, prompt, timely and shares a warm enthusiasm for her role. Valerie walked alongside my fiancé and I throughout the entire home construction and home buying process. From the beginning of our initial encounter, Valerie has always welcomed us with questions and/or concerns, while simultaneously providing the best customer service as possible. If you are looking for a company and employees that genuinely care about the well-being of their clients, you have found the perfect place. Thank you to Valerie Orr and the entire Ryan Homes Team! We could not be any happier with our experience!
Charlene Manago
07/21/2022
★★★★★
☆☆☆☆☆
Valeri Orr is wonderful to work with. She's full of energy, friendly and knowledgeable about Ryan Homes. She is working with me, walking me through every step. She prompt and keeps me informed of any updates. I couldn't ask for a better agent. It's been a wonderful experience! Valerie deserves a gold metal.
Treya Bullock
07/17/2022
★★★★★
☆☆☆☆☆
Valerie was the absolute sweetest and most helpful person during this entire process. Not only that but she was so patient through all my questions. I have already recommended a couple of my friends to her and this community.
Catina Carter
06/05/2022
★★★★★
☆☆☆☆☆
We met Richard and he was so accommodating and understanding of us being handicap and limited. He answered all questions. Outstanding service and the models are beautiful. It's just not ADA compatible.
David Pagan
05/23/2022
★★★★★
☆☆☆☆☆
So me and my girlfriend have been searching for a affordable home since we moved to Charlotte. We passed by Tupelo townhouses one day while in the area. So our first day we met Tim who was just absolutely amazing. He was very patient and gave us such good information. We came back the following week to find out he was promoted 😭. But! Val to the rescue!!! Valerie Orr had some big shoes to fill and oh boy did she fill em. She’s been on top of everything each step of the way. She’s so enthusiastic and awesome to say the least. Me and my girl signed on a home and we couldn’t be any happier with our experience.
Darius Nilsen
05/23/2022
★★★★★
☆☆☆☆☆
This is the our first home buying experience and it has been smoother than we could’ve ever imagined . Valerie has been very informative , personable, and responsive throughout this entire process . She makes it clear it is always a team effort so i know that we are in good hands .
Marion Zapata
04/18/2022
★★★★★
☆☆☆☆☆
Valerie Orr is the best! She was thorough and professional and great to work with. She helped me every step of the way to explain and answer my questions about the home with honestly and forthright. She kept me apprised in each step of the buying process and is clear/easy to understand. I felt lucky to work with Valerie. Highly recommend!
Damion O
04/05/2022
★★★★★
☆☆☆☆☆
Was very pleased with the process at Ryan's home and with the knowledge, care and hands on approach of Mrs. Valerie Orr. She was really great and getting us through the process and going over important details of the process. In the team in hold were great. Thanks for everything, and I would recommend any one looking into buying a home or their first home to give Mrs. Orr a call.
Jessica
03/29/2022
★★★★★
☆☆☆☆☆
This will be our first new construction home and I have to say so far this process has been a breeze! Tim is very professional, responsive and knowledgeable. Perfect location, perfect team! What more can you ask for!
Sheilah Smith
12/10/2021
★★★★★
☆☆☆☆☆
My son’s house is in the process of being built currently and I am very excited! However, some of the reviews I have read here are so negative and give me pause for concern. A gentleman I am acquainted with shared with me the decline of three of his friends home after having Ryan build their homes. He stated, “after 12 years things started to fall apart”. I decided not to share this information with my son, but I am definitely experiencing anxiety about future problems my son could possibly have. The experience so far has been great with weekly updates. I am praying that after he is in his home that Ryan Homes will be as communicative and service oriented in handling any concerns promptly he has with his home. A home is an investment and a big responsibility. Just as Ryan Homes expect the buyer to meet their criteria for building I pray that they meet the criteria of being reputable home builders. I pray they are as committed to making sure their buyers are satisfied before and after as homeowners.
Paula Amaker
12/05/2021
★★★★★
☆☆☆☆☆
I'm excited to have visited Ryan homes during the construction phase. The Ryan team was helpful with allowing me to video and take many pictures for my potential Real Estate clients. Hoping they will refer unrepresented buyers my way.
LA TONYA ALEXANDER
10/28/2021
★★★★★
☆☆☆☆☆
My husband and I recently purchased the Strauss Attic home from Ryan Homes. We worked very closely with Eric Hiepler from the Sales Team and Andrew Todd was our Project Manager. They were both very accommodating and anytime we had a issue they were quick to respond and rectify the situation in a timely manner. Andrew Todd kept us informed with updates and pictures starting with our foundation and all the way to the finished product.
Patricia Simmons
10/25/2021
★★★★★
☆☆☆☆☆
Excellent customer service and finished product!!!! Awesome experience!! My first experience with a new build and I was a bit nervous. However, the whole process from A-Z was seamless! I had an outstanding Project/Construction Manager, Andrew Todd "Drew", who really kept me at ease! Consistent communication, updates and available always to address questions or concerns. Never had a moment where I felt uneasy about the process or the final product. I received weekly updates, without asking, which really helped me understand where I was each step of the way. Andrew was professional, courteous and I absolutely love the finished product! Highly recommend!
Nikita Mehta
05/31/2021
★★★★★
☆☆☆☆☆
We love our new home! We worked with Eric Scott (the Project Manager) and he was fantastic! We had our home built quicker than anticipated and Eric was very communicative during the entire build and even once we moved in. He made sure everything was perfect and to standard and we couldn't have imagined a better experience when building our first home. Amber was also wonderful to work with when purchasing our home, she made the whole process personal and smooth. The neighborhood is beautiful - however the HOA is extremely unresponsive. We have been unable to get in touch regarding a variety of issues. Other than that, it was a pleasure working with Ryan Homes.
Jennifer Price
04/09/2021
★★★★★
☆☆☆☆☆
My husband and I rented in this neighborhood for 2 years before deciding to buy our first home here. We are pleased with the customer service that we received from the Ryan Homes and NVRM (lender) team. We especially enjoyed working with Eric Scott (PM for Ryan Homes) and Lauren Socks (loan officer for NVRM). Both individuals were personable, kept us up-to-date during the entire process and were always patient and informative anytime we asked questions. Our questions/concerns were also always answered in a timely manner. We liked receiving periodic photos of the house as it was being built, and the pre-drywall and pre-settlement walkthroughs. Eric was easy to coordinate with when it came time to schedule our private pre-drywall and final inspection. We liked how organized and efficient Lauren was. Her attention to detail and willingness to provide multiple loan estimates was much appreciated! I’d like to note that we have already had to submit a service ticket to the Ryan Homes warranty team for a minor issue. I was pleasantly surprised when a rep returned my call that very same day (Friday) and had the issue remedied the following week. It’s still too early to speak to the quality of the build, but based on the rental that we lived in for 2 years, we are hopeful that we will not encounter anything major. If we do, we will reach out to the warranty team! Our home is beautiful and we are super excited to settle in.
Sushma Pesari
04/07/2021
★★★★★
☆☆☆☆☆
Excellent service and quality. Ryan homes had helped me find my sweet home. I really appreciate the great work done by Eric Scott, the project/construction manager at Ryan homes. He had been so responsible and provided all the timely updates about the construction and given a great walk through of our new home and explained well about all the things. I’m so thankful to Eric for putting lot of efforts and delivering a good quality home. I would also like to thank Amber Faraci, the sales representative at Ryan homes for being so supportive throughout the whole process. She’s been so friendly and made the entire process so easy. She had given us all the insights about our new home and made us so comfortable. I really enjoyed working with her. Ryan Homes always comes first when it comes to quality, design, service and customer satisfaction. I really enjoy my new home built by Ryan homes at Parkside. I’m glad to be a valued customer of Ryan homes.
Mason
11/24/2020
★★★★★
☆☆☆☆☆
We stopped at Sunbrook to walkthrough the model homes. We came back the next day to crunch some numbers and two days later to sign a purchase agreement. Melody was always helpful and quick to respond to any questions that we had (and we had a lot!). While our house was being built, we were able to access the model home and take measurements for curtains, furniture, etc. While our house was being built, we were allowed to stop by every week and walk the property and house. This enabled us to ask even more questions and watch our house take shape with each phase. Anthony was very prompt in answering any questions that we had about the building process and kept up to date weekly with the progress made. The whole process of purchasing a new home was as stress free as possible thanks to Melody and Anthony's professionalism, friendliness, and patience with our questions. Our kids are loving their new rooms and neighborhood. If someone is looking to build their first home, I highly recommend stopping by to look at a model home and speaking with Melody.
Herbert Gross
10/02/2020
★★★★★
☆☆☆☆☆
My wife and I have been residents here in Parkside for two and half years and we couldn't have made a better choice. The neighbors are congenial and nice which adds to the experience within the community. When encountered with any issues surrounding our home NV Homes customer service reps have been more than willing to assist us in resolving these concerns. We highly recommend this community to anyone who's looking for a great home, community and location.
Donald McCleary
07/31/2020
★★★★★
☆☆☆☆☆
The team working with potential customers at Arcola Town Center is fantastic! Words cannot express how easy they make the process. They are there every step of the way and pay attention to the needs and concerns of customers. All questions are answered and addressed in a very timely manner. They provide a great quality of customer service and maintain a very high level of professionalism at all times. I would like to reinforce that customer concerns are answered in a very timely manner. The whole team is doing a fantastic job. I would like to specifically point out how easy Marion Campbell, Lori Mintzer, and Rachel Braddock make the buying process. They have, from the beginning, made every step of the process easy and as stress-free as possible. Keep up the great work and thanks!!
Amber Keefer
06/08/2020
★★★★★
☆☆☆☆☆
Working with Ryan Homes at Sunbrook has been a dream come true for our growing family. My husband and I visited Sunbrook to simply ask questions about building a home. We never imagined we would take the leap that very evening and decide to build our next home! Our sales representative, Clare, was very welcoming when we walked into the office on site. We had MANY questions to ask, and Clare was very knowledgeable about the properties and building process with Ryan Homes. So far, the experience has been easy-going and we are so excited for the actual build in the next few months!
Ana Garcia
02/01/2020
★★★★★
☆☆☆☆☆
I absolutely love my experience with Ryan Homes. Everyone from sales, construction, lending, settlement and warranty department are responsive and super friendly. My new home is beautiful! worth the wait. I feel good knowing they stand behind their product and no matter how small the concern is, they take the time to address it. They seem to just want to make sure I'm happy and everything in my home is working the way it should.
Andrew Jacobsen
09/07/2019
★★★★★
☆☆☆☆☆
Ive had no issues with my home since we moved in 3 months ago. We have dealt with torrential downpours, high winds that blew heavy items several lots over. But no shingles missing or siding ripped off. As far as the house goes its "simply ryan" its builders grade but its all brand new. If you want custom built with high end features youll need to go spend alot more elsewhere. If you want a good place to live in a basic comfortable house at a decent price, then this is the place for you!!
Bonnie Jurrus
07/30/2019
★★★★★
☆☆☆☆☆
I cannot say enough good things about Ryan Homes right from the beginning. The sales people (Danielle) go above and beyond to help answer any questions that I have. The contractor calls every week to keep me updated on where they are on the home. I would recommend them to all my family and friends.