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The Ryan Homes Experience

Deciding on a new home builder is not always easy. With so many options and choices available, it’s helpful to know what others have said about the builder you’re considering. The purpose of this site is to help you learn more about the Ryan Homes experience. Having built more than 500,000 homes, Ryan Homes has been welcoming families home for over 75 years. Each of the Google Reviews on this site came directly from our customers in the communities that they call home.

Hear what our customers love about their new Ryan homes

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Mihir Biswas
04/08/2024
★★★★★
☆☆☆☆☆
Everything is fine except one concern. I am out of state buyer. During the first meeting I deposit the money and they show me some lots to choose from. We selected the lot and sign the purchase agreement. We had a virtual meeting next week. That meeting I came to know that the building as per our requirements can not be built. So they wants to change the lot. They offer me some lots to choose from. Some of the lot have extra payment required but no additional cost to us. So this is nice. But we are still worried what new changes may come in future. Hope there will be no more changes so we can move to our new home without any difficulty.
Heather Hawk Frank
02/27/2024
★★★★★
☆☆☆☆☆
After meeting with several builders, we signed with Ryan Homes recently. We decided to meet with them after the great experience my parents had building in Hidden Village in Perry (where my uncle is also currently building as well). From the moment we walked into our appointment at Eaton Crossing, we felt comfortable and at home with Casey’s guidance and patience. We had many questions and she was wonderful at answering all of them and then some. We are excited to begin the building process with Ryan Homes!
Claire Ellis
02/19/2024
★★★★★
☆☆☆☆☆
We built in 2023, and have been in our home for 6 months. We are thrilled with our choice, and felt extremely supported throughout the process by our sales rep (Jenn Carter), our PM (Shuk) and any warranty claims we've put in (Van). We are loving this sweet neighborhood and our new house!
Larissa Goodman
02/16/2024
★★★★★
☆☆☆☆☆
I (Alma) was looking for a quiet & relaxing place to retire. In viewing various areas I came across Waller Mill Heights development and the rest is history now! I fell in love with the homes there & I am now a new owner & it was the best decision that I could have made. We came down from MD to view the models and I was so pleased. We met Jennifer at the model & right away Jenn was so helpful in making sure that all of my questions were answered! I’m in my new home here now & I am so grateful for the decision that I’ve made. It’s awesome being in my new home here & everything was built to my satisfaction! The construction projection manager (Adam) was equally helpful in making sure that I was kept informed from the start to the finish in building my new home & it was finished before the expected time frame! My new Ryan home is great & I am so very pleased that I made the decision to buy & move in this wonderful new home & location! A very happy home owner! Alma
Miguel Curbelo
02/15/2024
★★★★★
☆☆☆☆☆
Working with Kate Farley and Lori Manske at Wellington Farms Single Family Homes as a first-time home buyer was an outstanding experience. From our initial interaction through to the final stages of purchasing my home, both Kate and Lori demonstrated an exceptional level of professionalism, responsiveness, and a relentless work ethic that truly set them apart. They were always available to answer my questions, provide guidance, and offer support, making the entire home buying process seamless and stress-free. Their dedication to ensuring my needs were met and their ability to navigate the complexities of home buying with ease were truly remarkable. I cannot recommend Kate and Lori highly enough to anyone looking for a genuinely supportive and highly efficient home buying experience.
JIM Guy
02/10/2024
★★★★★
☆☆☆☆☆
The experience of buying a new home from Ryan Homes at Rosegate is a pleasant one. All the employees we have met with are respectful, professional, and pleasant we can't say enough good things about them. We appreciate Laurie Nortz, and Eva Nico, who have walked us through the Home selection and the Mortgage loan process with our wishes in mind. We are looking forward to moving into our home in late May or early June.
David Huetter
01/31/2024
★★★★★
☆☆☆☆☆
I have lived at Hidden Village well over three years and I have no reservations owning a Ryan Home. Yes, we did have some warranty issues after moving in, but I will say the response to issues is quick and the warranty team including Hiram Coffey and particularly Mark Gruich, has been more than helpful, often going above and beyond just fixing the problem. Mark has always been informative, polite, and personable, but always performing his due diligence (Col 3:23-24). Hiram Coffey also has been honest and fair in regard to our issues as well. Thank you for your professionalism.
Jessica Davila
01/26/2024
★★★★★
☆☆☆☆☆
Ryan Homes has been awesome throughout my home buying experience! Our home and land is beautiful and their warranty team is super responsive and professional. Highly recommend choosing to work directly with Jennifer Carter as your sales representative, she goes above and beyond to take care of her customers.
Taylor Malie
01/22/2024
★★★★★
☆☆☆☆☆
This is a great community to be a part of. We’ve had a few bumps along the way that were addressed in a timely manner by the Ryan homes warranty team. Most recently we’ve battled an issue with a flooring company for more than a year, and the Division Warranty Manager for Ryan Homes, Hiram Coffey, went to bat for us and solved our issue. Ryan homes really cares about their customers and goes above and beyond to rectify any issues. I’d recommend Ryan homes to anyone and if you have an issue get it addressed. They are there to help! Thanks again Ryan Home and specifically Hiram. I appreciate your efforts and look forward to the resolution.
Scott Hosier
01/19/2024
★★★★★
☆☆☆☆☆
The whole experience from start to finish was 5 stars. I first contacted Brennan who answered all my initial questions and more. He was very knowledgeable and easy to talk to throughout the whole process and even sent pictures along the way documenting the construction of our home. Alex also was very knowledgeable about all the ins and outs of the construction process and was very accessible. Upon just doing my walkthrough I was blown away with the quality of the build and the attention to detail. Alex explained everything to me throughout the house and walked me through it from top to bottom. My family is extremely pleased with this home and I would highly recommend Ryan Homes and these 2 fine gents.
Lew miller
11/08/2023
★★★★★
☆☆☆☆☆
We’ve had the awesome experience to purchase a new home with Ryan’s Home. Our sale agent Janeisha and the rest of the crew have been so supportive and helpful throughout our purchase. They are just excited as me and my family about our purchasing a home here. They greeted us with the warm welcome just as we were family. This home is our 3rd home purchase but this process and experience is like none other. Come and be part of the Ryan’s Home Family.
M. Ahmed Shaik
10/31/2023
★★★★★
☆☆☆☆☆
We love our new house! The people we collaborated with along the way have been the highlight of the entire process. Excellent people included our Project Manager  Joseph Emanuel and Judy. Project manager Joe was receptive to our queries and concerns throughout the process, and he offered lucid answers. Normally a difficult process, buying a house is made as easy as possible by  Joe. If we get the chance, we would do it all over again since we love our new house! Our first purchase here, we believe that going with Ryan Homes as our home builder was the best choice. The entire home building procedure, including the initial purchase and the visit to the orientation meeting was clear and easy to follow. We were informed of the status at every turn by our project manager Joe, and we even received pictures to show us how things were going, Joe kept us informed about the status by sending the pictures twice a week. A special thanks goes out to Joe, the project manager. He has spent a significant amount of time providing us with thorough walkthroughs and explanations of various areas of the house. Among the best was the walkthrough that ended. When our home was being built, we had an excellent relationship with the project manager Joe, he communicated at every stage and finished the house on schedule. Joe applied his extensive knowledge/experience to address our home building and product features questions. The finished home Joe delivered at closing exceeded our expectations. Thank you so much Joe for a great experience building our everlasting home.
ravi kanth Kvs
10/30/2023
★★★★★
☆☆☆☆☆
Our house is still under construction phase. It was Chris Carter who referred this Edinburg community to us . He is a great guy with customer centric attitude . Janeisha Fields was the sales representative who guided us through the whole process in buying our dream home .She never hesitated to answer any questions we had . She is extremely friendly and professional!!! Words don’t describe how happy we are with our new home purchase me and my wife are so excited to move to this community !!Project manager Mehrtash and production supervisor Sarah are other two wonderful people who are working hard to build our new house as per our needs and posted us the updates in a timely manner !!! I personally thank Chris , Janeisha for making this happen !! God bless !! East or West Ryan homes is the best !!
Samina Ahmed
10/28/2023
★★★★★
☆☆☆☆☆
Michae Hegemier the manager is really helpful and very nice in Springfield This is my 2nd house with Ryan homes. I really liked working with Mike he really helped me to find the right model for me the hazel and has been always there to answer all my questions
maria severino
10/15/2023
★★★★★
☆☆☆☆☆
Judy and Joe have been so amazing! The process was seamless from the beginning and the homes are STUNNING. We get weekly updates from Joe and the house is currently being built! We can not wait to move in and appreciate Judy and Joe so much! 🫶🏼
Brianna Mitchell
10/14/2023
★★★★★
☆☆☆☆☆
Mike from Bridgewater has been very helpful from the beginning! He taken my sister and I under his wing, as we are first time homebuyers, and has made sure we got the best of the best! Very pleasurable and love working with him!
Brooklyn Casto
09/26/2023
★★★★★
☆☆☆☆☆
Mike has been amazing. After some shady practices with another company on a new build we were pretty upset but working with Mike has been wonderful! We got everything we wanted and needed and then some. Thanks Mike!
Tamara Payne
09/22/2023
★★★★★
☆☆☆☆☆
Bridgewater: Mike Hegemier from the beginning up until now was forthright with All information regarding building a new home. He makes himself available to us providing answers to our questions or will refer us to someone who’d have the answer to our questions. He really has been a Gem to us while representing Ryan Homes. Taylor Ostendorf and James Parsons with NVR (financialServices) has earned both myself and my husbands full confidence and appreciation. Contractors, Jack Petroff & Jon Schindler hands down proven Excellent home Builders. We Appreciate Ryan Homes for providing us a Great Home Building Experience. The Ryan Homes Team has done a Great Job!!!
MOHAMMAD ELKHATEEB
08/31/2023
★★★★★
☆☆☆☆☆
I am in the process of building a house with Ryan homes in Howard county, and I am thrilled to write a review for the exceptional work done from the beginning by their team which include Lori, Kate, Garrett, and Khaleel. First and foremost, Lori and Kate showed the utmost professionalism throughout the entire purchase process. They welcomed me, my wife and kids and explained house options in details. They answered our questions in a timely manner. Garrett was straight forward and explained my loan options and was very responsive. I also had the pleasure to meet with the project manager Khaleel who also went over the process and provided me with the timeline for building the house. I look forward to having my house built by Ryan homes with their professional team at Wellington farms. I will definitely recommend them to my family, friends and clients.
deepak pandit
08/23/2023
★★★★★
☆☆☆☆☆
I would like to thank Kate and Lori for navigating us for the options that we were looking for in the Holston model. They both were respectful and highly responsive when we had questions. We are still in the intial stage in the process.
Janeel Lockhart
08/23/2023
★★★★★
☆☆☆☆☆
So I am in the process of purchasing my forever home and I must say the experience so far had been amazing. This is the 2nd home we've built, but the experience here supercede my expectations. It's an amazing experience getting to customize our home, speak with all the key players who is making it possible, getting the approval early on in the process and not have to worry about it down the line. Being able to just be apart of the total experience. Everyone is attentive and responds to all questions with detail to make it much easier to understand what is taking place at the moment. I must say I am impressed so far.
Stephanie Stoutingberg
08/20/2023
★★★★★
☆☆☆☆☆
Ryan Homes has delivered! Every step of the way was detailed, documented and deliberate. The sales staff (Jen Carter) is second to none! Shuk (our Builder) was professional and timely. We are so happy that everything happened on time.
Kristi
08/10/2023
★★★★★
☆☆☆☆☆
I want to really thank Zach for being such a great resource. He’s very informative, doesn’t leave me hanging and is flexible… is also just as excited as I am about my new home. That means a lot!!!. He kept me so updated thru this whole process. I also have to brag on Tanya AGAIN….. lol. She has such a contagious smile. I truly believe she is excited for me!!! She has been so helpful, always available. I’ve bugged you so much and u never seemed bothered… You’re the best!!!!
M. Ahmed Shaik
08/03/2023
★★★★★
☆☆☆☆☆
It has been wonderful working with Ryan Homes! I'm grateful to be working with Judy because she's been so helpful with our building process! I'll admit that as first-time homebuyers, we were pretty anxious going into this, but she never shied away from answering our inquiries or offering assurance along the process. If you want to purchase a new home, I highly recommend working with this builder. In May 2023, we started working with Ryan Homes, and we haven't looked back since. Judy Grens has played a crucial role throughout our entire journey, from answering all of our concerns to helping us sign a contract to simply being there to support us. There were many late-night texts and phone calls, and she always responded right away. From the beginning everything has gone so smoothly. We're overjoyed that we chose Ryan Homes as our home builder! Quality, responsiveness, timeliness, and value, It was a blast working with Judy Grens from Ryan Homes. Judy possesses excellent interpersonal and product expertise. Judy is very aware of what I want and need in a home. She has, for instance, assisted me in comparing the styles, lots, and pricing ranges of two distinct model homes. After 10:00 p.m. on June 27 2023, Judy gently assisted me in designing my future house while we spoke on the phone. Judy went above and above to make sure I was getting the most for my money and the house of my dreams when we were discussing options. The best thing about working with Judy was that she was constantly more interested in responding to our inquiries and offering us wise counsel. Every time we called or texted her, she responded. We would advocate for her to everybody.
Quinton Fauntleroy
07/22/2023
★★★★★
☆☆☆☆☆
From the moment I inquired about this community to the moment I received my keys was a roller coaster of course (regular process of buying a home), but EVERYONE was absolutely amazing during the process. From when I first signed my papers with Jessica Towler, meeting her partner Brennan Smith, my loan officer Cameron Martel Cooper, project manager Alex Queen and a few others that stepped in to assist as well, I honestly have nothing but great things to say. Everyone worked together as a great team to help me build my HOME!! I remember when I first went to the property, I was already in awe of the value that was offered for the community. I had no idea how many blessings and upgrades that came along up until my closing date. I look forward to my new home and thank everyone for working with me that made me feel like a human being and not just another number.
Roxanna Cazer-Traylor
07/13/2023
★★★★★
☆☆☆☆☆
The team has been professional and attentive throughout this process. Thus far, it’s been a great experience. This is our third time building and this experience has been by far the best. I strongly recommend Ryan Homes for your next home.
YARED YILMA
07/12/2023
★★★★★
☆☆☆☆☆
We had an amazing experience throughout our first and second visits. Kari and Nick are very professional, knowledgeable, and easy to communicate. They are not pushy. It was our first home visit and only one. We were happy with the service. I highly recommend Ryan Homes and the staff at Arcola Center.
Dave Rodriguez
06/28/2023
★★★★★
☆☆☆☆☆
We have had nothing but a great experience with the Ryan Homes staff. We have been working with Tanya Sasala and she is great. Her joyful passion for her job is second to none. She was a very big part of us choosing Ryan Homes to build our home for our family. Thank you so much Tanya and we look forward to working with the rest of the Ryan Homes staff.
Olufemi Balogun
06/28/2023
★★★★★
☆☆☆☆☆
The project manager Mike Brewrink was excellent throughout the entire process. He went above and beyond to ensure that all of our concerns were addressed in a timely manner. Mike was extremely thorough and exceeded expectations. We could not have asked for a better PM. 5 stars!!!
Cj Pierce
06/19/2023
★★★★★
☆☆☆☆☆
From start to finish, the process was absolutely smooth and transparent. Travis Francis (my loan officer) was hands down the best loan officer anyone could have, and I genuinely mean that. He kept the process simple and straight to the point. The one thing that stood out with Travis is that he didn't treat me as just another number, customer, or someone off the street. He treated me the same way he would want to be treated, and I truly appreciated that the most. Also, he took the time to explain things and made them clear and straightforward for me to understand. Joe Howser is another awesome guy Ryan Homes needs to give a raise to. As often I called Joe during the process, he probably knows my number by heart, haha; as often as Joe went out of his way to either stay late or come in early, both on and off the clock, speaks on his character. Joe is extremely patient and doesn't mind going over things twice, or in my case, several times, haha, but that is something I admire about him. I still bother Joe when I see him walking outside and he answers questions. Thank you Joe and Travis!!!
Zainab Naqvi
06/15/2023
★★★★★
☆☆☆☆☆
Just wanted to share my experience with our PM Khalil and Joe our sales person. Both have been extremely professional and helpful. Khalil is an amazing PM and always ready to explain and help. NVR mortgage is another story. Very unprofessional, never replied our phone calls and not open and honest. Surprises at the closing table. Not at all happy with NVR. Wish i had gone with another lender. Thankyou Joe and Khalil.
Alioune Diop
05/29/2023
★★★★★
☆☆☆☆☆
Ryan Homes have excellent staff and partners in Joe Oberle and Michael Brewrink, the sales and project managers, respectively. Joe has been very forthcoming and responsive throughout our experience and helped us select suitable options without pressure. So, Go see Joe; he’ll meet your need! Michael, a first-class professional, prides himself on providing top-quality work for your home. He is very thorough and constantly communicates the status of your home with weekly reports and pics from start to finish.
Josephina Blake
05/23/2023
★★★★★
☆☆☆☆☆
From the minute we walked in the model home until the moment we signed our purchase contract, the experience was above and beyond what we could expect. Ashley was just fantastic and so patient with all our questions and she was able to put together our dream home! We cannot wait until it will be completed
Leslie Smith
05/20/2023
★★★★★
☆☆☆☆☆
I have to give all props to Kelli. We just bought our land and we are so excited to get the process started with building our own home. She has been extremely responsive to all of my questions and very patient with us. We are just in the beginning of our process and look forward to continuing this journey along the way!!
Koral Ataman
05/18/2023
★★★★★
☆☆☆☆☆
My husband and I had been house hunting for quite a while for our first home before I called Kelli and asked for some information. She immediately went to work. She asked what I needed in a home and the things that would be nice to have while staying within budget. She sent me over an estimate and set a time to meet. I warned her that my husband was a hard sell but she took him on and achieved an impossible feat! She didn’t come on too strong and remained incredibly kind, patient and professional. Kelli even sacrificed her Mother’s Day so that we could meet on his day off. Once we decided to buy she made herself available to answer any and all questions and ease our nerves, even after hours. Kelli made the process so stress free and easy. She was conscious of our budget and when it came time to adding upgrades she made sure we stuck to it. Most sales representatives would have tried to push every possible upgrade to increase the cost. Kelli worked hard to negotiate a price that was within our budget but still allowed us to have our dream home. We didn’t have to sacrifice a thing! We are still at the beginning of our home building journey but I am so happy she will be here for us along the way! I couldn’t recommend her enough!
Chester High
03/17/2023
★★★★★
☆☆☆☆☆
Wanted to wait until my 1st year was complete in order to offer a comprehensive assessment. Certainly, it has not been a perfect experience. There have been some issues along the way, but I have to give kudos to two individuals who have been extremely helpful throughout this process. 1.) Our PM Brian was awesome. He followed up every week with updates. He worked with us and the feedback from our inspector and addressed the issues accordingly, 2.) Ron the Warranty Manager is fantastic as well. He and his team has been quick to address issues that we have had, most of which he has personally come to help address!!! I also want to say the neighborhood is awesome and the neighbors are great. It’s going to be exciting to see how all of the young people grow and build memories in their new family homes.
Joanne Ocampo
02/27/2023
★★★★★
☆☆☆☆☆
From day one everyone been helpful and we felt welcome. Derek Jackson, Tonya, Jamilah. They’re all answered our questions and concerns. Buying a home and built from the ground is not an easy process but they made it easy for us. Thank you for everything.
Amy Wagner
02/02/2023
★★★★★
☆☆☆☆☆
My husband and I met Joe Oberle when we visited Wellington Farms to tour this beautiful neighborhood with new construction single family homes. Joe is very professional, knowledgeable, and friendly. We are in the process of our new home being built and throughout the process Joe has answered all of our questions, kept us up-to-date on next steps, or just to check in. We have also had the pleasure of meeting and working with Evan and Yaakov from the financing side, and Ben, Khalil, and Mike on the project management side. Each and everyone of them have been great to work with and get to know. We are looking forward to our home being completed and continuing to work with this team of Ryan Homes professionals at Wellington Farms. If you or someone you know is looking for a single family home in the Laurel, Maryland area, I would highly recommend visiting Joe at Wellington Farms Single Family Homes by Ryan Homes.
Viv Diaz
01/11/2023
★★★★★
☆☆☆☆☆
Joseph Oberle with Ryan Homes at Wellington Farms was absolutely amazing in all aspects. From meeting with us, to answering all of our questions, to following up in a timely manner, to returning all of our calls or emails promptly. Wonderful doing business with Joe and the Ryan Team. Glad we chose Ryan to build our forever home. Thanks Joe and kudos!
lauren borton
12/31/2022
★★★★★
☆☆☆☆☆
Thanks to Ryan Homes for ending our 2022 and starting our 2023 right! We are thankful we came across this opportunity with Matthew’s help. With being first time home owners, he explained everything as simple as possible and contacted us back quickly with answers with so much warmth. I feel safe and respected in the whole process…We are looking forward in being part of this community! Cheers. ❤️
michelle silverio
11/28/2022
★★★★★
☆☆☆☆☆
We are in the early stages of building our home and so far our experience has been great! Joe is very attentive and has walked me through this process every step of the way. He is very professional, helpful, and has given me updates on the progress of our home. Looking forward to working with Mike as well once we move further along. Thank you Joe and Mike! Now that we are in our “pre-dry wall” phase we have had the chance to work more with our project manager Mike. Both Mike and Joe have been very accommodating and has updated us every week with the updates of our home. Mike and Joe have been great with communicating and getting back to us with all of our questions. Ryan Homes is lucky to have these 2 and so are we!
Temesgen Afework
11/22/2022
★★★★★
☆☆☆☆☆
Joe Oberle is outstanding. He is very patient and always available when we need him through out the process. He has never rushed us to decide on anything. Instead we were consulted. I highly recommend Joe.
Slo Prep
11/14/2022
★★★★★
☆☆☆☆☆
Wow!!! The customer service at Locust Thicket is second to none!! I am continually impressed with their level of professionalism, care, attention to detail, availability, and willingness to go above and beyond any expectations. Jessica Towler was my first impression at Locust Thicket and she really gave me a great impression of the company. She was warm, kind, friendly and knowledgeable. She continued to follow up with me and was quick to answer all of my many questions. She provided me with all of the decision making documents that I needed and even offered to do a video walk through with me. Her help was invaluable. What a delightful person to work with!!! Marc Fardink also helped us out and was willing to answer any additional questions that we had. He was very kind, patient, and thorough. I really appreciated his willingness to help and that he also, like Jessica, made himself available to help in any way. Ben from NVR was helpful as well. A super solid team and wonderful experience!! Way to go Ryan Homes!!!! Thank you for having such lovey and competent people to help with the buying and building process. Five Stars!!!!!
Jeremy Tuchman
11/03/2022
★★★★★
☆☆☆☆☆
Joe Oberle was our salesperson for our new Ryan Home at Wellington Farms. We love our lot and the build of our house is progressing on schedule. Joe is knowledgable on both the sales and construction side, so he has made it easy to get any questions answered. I would definitely recommend!
Brian Rodriguez
10/24/2022
★★★★★
☆☆☆☆☆
I would definitely recommend Joe and the Ryan Homes building team; they are a hard working and professional team. Joe was amazing through the entire home building process. He was very personable and went out of his way to be available and willing to answer any questions and concerns we had about the home building process.
Benvindo Samuel
10/20/2022
★★★★★
☆☆☆☆☆
I and my wife have worked with Matthew during the whole process of buying our first home we are very happy with our purchase, they were very professional and responsive through out the whole time and I am very thankful for that.
Mona O.
10/20/2022
★★★★★
☆☆☆☆☆
MATT was absolutely the best!!!! He was helpful and kind to my husband and I. He made sure to explain the process in a manner that was understandable for a first time homebuyer which we appreciated! Thanks for allowing us to call Bridgewater our home :)
Mihir Patel
10/13/2022
★★★★★
☆☆☆☆☆
Let me start by giving the highest recommendation for Joe and Darcey, two of the best, hardworking, professional individuals I have got to know over the past couple months while going through the home building process. They were and still are very responsive in terms of clarifying questions and concerns. Anyone looking for a single family house in Laurel area, I would highly recommend they visit Joe or Darcey over at Wellington Farms Single family homes by Ryan Homes. Your time will be well worth the visit. -Mihir
Neil Hunt
10/01/2022
★★★★★
☆☆☆☆☆
We’re excited to be part of the new Wellington Farms community a few months from now when our home (Hudson model) is complete. Since we started working with Darci and now Joe Oberle (since Darci is on maternity leave), we’ve had excellent service each step of the way. They’ve been accommodating with every request we’ve had, and tried to find alternative solutions to any where they didn’t have flexibility. I get weekly text updates and photos from the project manager as my home has been under construction. We looked at virtually every single family home in Howard County under $1M and just couldn’t find what we were looking for until we found Wellington Farms Single Family. The costs can creep up quickly when building a new construction home, but in this case I feel like we’re getting what we paid for. I believe a few years from now once the community is built out, it will be a desirable neighborhood for years to come. I recommend you come take a look at the beautiful model and growing community and meet the team for yourself, you won’t be disappointed.
Tyron Talbot
09/21/2022
★★★★★
☆☆☆☆☆
We viewed the homes while the office was closed. We left an email to setup an appointment and the response from Kevin was prompt. The rest of our experience while going through the purchase process has been seamless.
Travis Hines
09/06/2022
★★★★★
☆☆☆☆☆
Really looking forward to be part of a new community! Matt was awesome and walked us through a couple of different options and handled a barrage of questions. Our experience has been top notch so far! Thanks, Matt and Ryan homes for helping us find a great home!
Jonathan Jenkins
09/06/2022
★★★★★
☆☆☆☆☆
Brennan and Marc were great to work with. Although this is a brand new community, they quickly got things up and running and were knowledgeable about pricing, change orders, upgrades, etc. Brennan was always quick to respond to text messages which was convenient for me. Follow-up is a rare thing in the world today, but Brennan did it well!
Jessica Chapple
09/05/2022
★★★★★
☆☆☆☆☆
Brennan and the team were extremely helpful and answered all of our questions. They were on top of the entire process and walked us through step by step in a timely manner. We had a very warm welcome when we came to visit. They took the time to show us around, answer all our questions, and made us feel a part of the community. We are looking forward to the rest of the process and closing in February 2023! Thank you Brennan, Jessica and team!
HCH LLC
09/01/2022
★★★★★
☆☆☆☆☆
Marc is fantastic!! A consummate professional and extremely experienced. Super knowledgeable and caring as well as honest. He made the entire process much less stressful and efficient. You will be hard pressed to find a person that works harder than Marc. Highly recommended! These townhouses are a great deal in the marketplace and we are glad we moved fast to buy one. Can't wait to see the finished product!
Candace Williams
08/17/2022
★★★★★
☆☆☆☆☆
My husband and I came into Bridgewater last week and never thought in a million years not only would we be buying, but we would be building the home of our dreams!!!! Matt has been a blessing and nothing short of amazing throughout this process. He worked so hard and effortlessly to make this process as smooth as can be. Matt was very patient with any of our questions and concerns and gave us peace of mind. All of this would not have been possible if it wasn’t for him. I love this location and our home that we chose. This whole process has been nothing short of amazing!!!!! You really do come home to Ryan!!! Lol THANKS MATT!!!!!!!!!!!!
Britni Stewart
07/30/2022
★★★★★
☆☆☆☆☆
We’ve been here about 4 months and most issues we have had have been addressed immediately. Great neighborhood with tons of kids and families! Love the cedar model, it is the perfect layout and size for us.
Jake Baker
06/25/2022
★★★★★
☆☆☆☆☆
The team at Ryan Homes - Locust Thicket has been nothing short of amazing! Marc and Brennan are friendly, knowledgeable, and really care about you as a person. They have been willing to work with us when we needed to make adjustments, meet us on off hours and encouraged us to ask as lots of questions! We are so excited to move into this community!
Sharon Grant
06/09/2022
★★★★★
☆☆☆☆☆
I have decided to build with Ryan homes and I appreciate Laurie guiding me through the designing process, Eva at NVR explained every detail of my purchase contract, and I especially like the podcasts they send to guide through every step of the process.
Catina Carter
06/05/2022
★★★★★
☆☆☆☆☆
We met Richard and he was so accommodating and understanding of us being handicap and limited. He answered all questions. Outstanding service and the models are beautiful. It's just not ADA compatible.
Daijahnique Jones
05/25/2022
★★★★★
☆☆☆☆☆
My wife and I walked into the model home here at Bridgewater and was greeted by Matt. Matt the sales agent was nice enough to explain the new construction process to us. My wife and I thought that this would be out of our reach, but after a little hard work, dedication, and assistance from Matt, we walked into the model home April 30th and was able to sign a contract for our new build May 25,2022! We are so excited and cannot wait to spend many years in our new construction home. Thanks again Matt, we greatly appreciate you brother!
Paula Amaker
12/05/2021
★★★★★
☆☆☆☆☆
I'm excited to have visited Ryan homes during the construction phase. The Ryan team was helpful with allowing me to video and take many pictures for my potential Real Estate clients. Hoping they will refer unrepresented buyers my way.
LA TONYA ALEXANDER
10/28/2021
★★★★★
☆☆☆☆☆
My husband and I recently purchased the Strauss Attic home from Ryan Homes. We worked very closely with Eric Hiepler from the Sales Team and Andrew Todd was our Project Manager. They were both very accommodating and anytime we had a issue they were quick to respond and rectify the situation in a timely manner. Andrew Todd kept us informed with updates and pictures starting with our foundation and all the way to the finished product.
Patricia Simmons
10/25/2021
★★★★★
☆☆☆☆☆
Excellent customer service and finished product!!!! Awesome experience!! My first experience with a new build and I was a bit nervous. However, the whole process from A-Z was seamless! I had an outstanding Project/Construction Manager, Andrew Todd "Drew", who really kept me at ease! Consistent communication, updates and available always to address questions or concerns. Never had a moment where I felt uneasy about the process or the final product. I received weekly updates, without asking, which really helped me understand where I was each step of the way. Andrew was professional, courteous and I absolutely love the finished product! Highly recommend!
Allison Ratcliff
09/27/2021
★★★★★
☆☆☆☆☆
Sherrie is awesome! After two years of searching for a home, Sherrie helped me and my husband pick a home that has everything that we want and need. We can't wait for them to start building! I highly recommend her to anyone looking for a new home!
Kaitlyn Violet
09/20/2021
★★★★★
☆☆☆☆☆
We are in the process of building with Ryan homes and we’re working with Mike! He is THE BEST! Extremely responsive and will help with absolutely anything you need! We’re first time builder and have had numerous questions and he is always there to help! I suggest getting with Mike if you’re wanting to build with Ryan homes!!
Kylie Howell
08/31/2021
★★★★★
☆☆☆☆☆
My Fiancé and I have been working with Mike on our first home for the past couple weeks! He has been super helpful with making sure we had what we wanted in our home! We are so excited to move in next year!
Teri Scott
08/29/2021
★★★★★
☆☆☆☆☆
I can’t say enough positive things about my experience with Ryan Homes so far because of my sales manager, Mike. He went above and beyond to make sure I was taken care of and was on top of any questions or concerns I had. He’s a true asset to Ryan Homes!
Rachel Bierly
08/16/2021
★★★★★
☆☆☆☆☆
My husband and I have been working with Mike on our forever home, and we couldn’t be happier. He has been so attentive and understanding with our situation. He’s always quick to reply and has answered every question we have had so far, and if he didn’t know the answer he admitted it and found the answer quickly. We could not ask for a better person to help us on this journey.
andrew
08/01/2021
★★★★★
☆☆☆☆☆
The process is simple and very efficient. Everyone that we worked with was working hard behind the scenes to ensure we had a great customer experience. We are very happy with our home and feel like it was such a great investment! We are looking forward to our children growing up here and are proud to call it ours.
Tonie Trimble
06/30/2021
★★★★★
☆☆☆☆☆
We went into Bridgewater with a dream we wasnt sure was even possible. We met Mindy and she seen are dream before we even spoke a word. Have you ever just needed someone to believe that you and your family are worth it? We found that with Mindy at Bridgewater with Ryan's home. It's TRUE what they say. Once you buy a Ryan's home your family..
Nikita Mehta
05/31/2021
★★★★★
☆☆☆☆☆
We love our new home! We worked with Eric Scott (the Project Manager) and he was fantastic! We had our home built quicker than anticipated and Eric was very communicative during the entire build and even once we moved in. He made sure everything was perfect and to standard and we couldn't have imagined a better experience when building our first home. Amber was also wonderful to work with when purchasing our home, she made the whole process personal and smooth. The neighborhood is beautiful - however the HOA is extremely unresponsive. We have been unable to get in touch regarding a variety of issues. Other than that, it was a pleasure working with Ryan Homes.
Maxine Hague
05/07/2021
★★★★★
☆☆☆☆☆
We are just about to close in May let me tell you working with Sherri thebsale person,Paula the loan officer and Patty the loan underwriter they all have been a pleasure to work with. The project manager is not great communication and follow through. He says he is going to something but it doesn't happen.
Jennifer Price
04/09/2021
★★★★★
☆☆☆☆☆
My husband and I rented in this neighborhood for 2 years before deciding to buy our first home here. We are pleased with the customer service that we received from the Ryan Homes and NVRM (lender) team. We especially enjoyed working with Eric Scott (PM for Ryan Homes) and Lauren Socks (loan officer for NVRM). Both individuals were personable, kept us up-to-date during the entire process and were always patient and informative anytime we asked questions. Our questions/concerns were also always answered in a timely manner. We liked receiving periodic photos of the house as it was being built, and the pre-drywall and pre-settlement walkthroughs. Eric was easy to coordinate with when it came time to schedule our private pre-drywall and final inspection. We liked how organized and efficient Lauren was. Her attention to detail and willingness to provide multiple loan estimates was much appreciated! I’d like to note that we have already had to submit a service ticket to the Ryan Homes warranty team for a minor issue. I was pleasantly surprised when a rep returned my call that very same day (Friday) and had the issue remedied the following week. It’s still too early to speak to the quality of the build, but based on the rental that we lived in for 2 years, we are hopeful that we will not encounter anything major. If we do, we will reach out to the warranty team! Our home is beautiful and we are super excited to settle in.
Sushma Pesari
04/07/2021
★★★★★
☆☆☆☆☆
Excellent service and quality. Ryan homes had helped me find my sweet home. I really appreciate the great work done by Eric Scott, the project/construction manager at Ryan homes. He had been so responsible and provided all the timely updates about the construction and given a great walk through of our new home and explained well about all the things. I’m so thankful to Eric for putting lot of efforts and delivering a good quality home. I would also like to thank Amber Faraci, the sales representative at Ryan homes for being so supportive throughout the whole process. She’s been so friendly and made the entire process so easy. She had given us all the insights about our new home and made us so comfortable. I really enjoyed working with her. Ryan Homes always comes first when it comes to quality, design, service and customer satisfaction. I really enjoy my new home built by Ryan homes at Parkside. I’m glad to be a valued customer of Ryan homes.
Edward Sarpong Boakye
03/05/2021
★★★★★
☆☆☆☆☆
Sherrie Robinson has so far been wonderful to me. She is so professional in helping me with my home buying process. She is always available whenever you need any information. I will recommend her and Ryan Homes to anyone. Thanks Sherrie for the great service you are providing to me.
Steven Mountjoy
11/30/2020
★★★★★
☆☆☆☆☆
These people really do care about building houses the right way and if you ever have a problem with your house they will make it right they stand behind what they build and this is from a punch man who finishes off the house at Ryan homes
Herbert Gross
10/02/2020
★★★★★
☆☆☆☆☆
My wife and I have been residents here in Parkside for two and half years and we couldn't have made a better choice. The neighbors are congenial and nice which adds to the experience within the community. When encountered with any issues surrounding our home NV Homes customer service reps have been more than willing to assist us in resolving these concerns. We highly recommend this community to anyone who's looking for a great home, community and location.
Tim Meno
09/14/2020
★★★★★
☆☆☆☆☆
I had heard a lot of bad things about Ryan homes, but I also heard good things about them. I have not gotten into my house yet because it is still being built however the sales team, loan officer and project manager helped me in every way possible. I never felt forced into buying the house. The sales person Mr Hegemair at the Bridgewater location in Springfield even stayed over his time to help me answer all my concerns and questions. They are a great team.
Donald McCleary
07/31/2020
★★★★★
☆☆☆☆☆
The team working with potential customers at Arcola Town Center is fantastic! Words cannot express how easy they make the process. They are there every step of the way and pay attention to the needs and concerns of customers. All questions are answered and addressed in a very timely manner. They provide a great quality of customer service and maintain a very high level of professionalism at all times. I would like to reinforce that customer concerns are answered in a very timely manner. The whole team is doing a fantastic job. I would like to specifically point out how easy Marion Campbell, Lori Mintzer, and Rachel Braddock make the buying process. They have, from the beginning, made every step of the process easy and as stress-free as possible. Keep up the great work and thanks!!
Kimberly Young
06/08/2020
★★★★★
☆☆☆☆☆
My husband and I have been looking to buy our first home for about a year now. We heard about the new community that Ryan Homes will be building at Bridgewater in Springfield, and we thought we would look into it (but in the back of our minds, we thought that it would be way out of our budget to build a BRAND NEW, CUSTOMIZED home). We set up a meeting with Sherrie (she is AMAZING!) to learn more about what model would suit us best and so forth. It was so much fun picking out the colors and customizing our house. She answered ALL of our questions thoroughly and very straight forward (which I so appreciated) and made the entire process fun and seamless. We were SHOCKED to find out that even after all of the upgrades we added to the house, it was STILL in our budget! We could not believe how affordable it was to build a new, customized home in a brand new community! Even after the initial appointment, Sherrie continues to be readily available to us, answering all of our questions, and she is so timely with sending needed information and documents to us. WE LOVE SHERRIE! We also went with the Lender that she recommended and he has made the pre-approval/loan process a walk in the park compared to previous experiences we have had. This entire experience has been a breeze so far and we are so thankful we have FINALLY found the perfect first home for our family, all thanks to Sherrie and Ryan Homes. :) If you are thinking about looking into purchasing a Ryan Home, I HIGHLY recommend that you do!
Brenda Small
05/15/2020
★★★★★
☆☆☆☆☆
My family and myself had the pleasure of working with an awesome gentleman by the name of Michael Hegemier, Senior Sales and Marketing Representative. This is a new experience for us and I tell you what, this man made it more than worth it. He was very attentive to all of our inquiries, extremely knowledgeable, easy to talk to, has an awesome personality and was all around fun to go through this experience with. He was very willing and determined to guide us through this process step by step and I could not have asked for a better person to work with. I would ABSOLUTELY recommend his services to anyone and everyone i know. Thank you again Michael Hegemier for being so thorough and awesome with us and making this such a memorable experience for us. We appreciate you and don't take your kindness for granted!!😊😊 ~Anthony Small Brenda Small
Kellie Hoskins
05/13/2020
★★★★★
☆☆☆☆☆
If you are looking for a great place to live in the Shawnee School district, then you won't need to look any further. Ryan Homes & sales representative Mike Hegemier of Bridgewater has been an absolute pleasure to work with! Mike went above and beyond to ensure our family was able to get everything we wanted in our new home. Very professional, consistent timely communication and displayed genuine care with our financial needs. Thanks to Mike & Ryan Homes we will move into our beautiful new home later this year! A++
Ana Garcia
02/01/2020
★★★★★
☆☆☆☆☆
I absolutely love my experience with Ryan Homes. Everyone from sales, construction, lending, settlement and warranty department are responsive and super friendly. My new home is beautiful! worth the wait. I feel good knowing they stand behind their product and no matter how small the concern is, they take the time to address it. They seem to just want to make sure I'm happy and everything in my home is working the way it should.