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The Ryan Homes Experience

Deciding on a new home builder is not always easy. With so many options and choices available, it’s helpful to know what others have said about the builder you’re considering. The purpose of this site is to help you learn more about the Ryan Homes experience. Having built more than 500,000 homes, Ryan Homes has been welcoming families home for over 75 years. Each of the Google Reviews on this site came directly from our customers in the communities that they call home.

Hear what our customers love about their new Ryan homes

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Gillian Maler
04/20/2024
★★★★★
☆☆☆☆☆
My family and I are newer residents to SC and the Greenville area. We were looking to buy more affordable homes and met with Tim at Baker Grove which is a brand new community opening by Ryan Homes. We had previously visited other builders and communities we liked but were still not ready to commit. Our realtor mentioned how nice and helpful Tim was when she reached out to ask about the community, and we immediately had the same impression after speaking with him too. We ended up visiting the area that weekend and thought it seemed like home for us. We love the convenient and beautiful location (near a great park too) and felt comfortable here right away. If you're looking for a new home I'd recommend checking out Baker Grove and reaching out to Tim.
Mihir Biswas
04/08/2024
★★★★★
☆☆☆☆☆
Everything is fine except one concern. I am out of state buyer. During the first meeting I deposit the money and they show me some lots to choose from. We selected the lot and sign the purchase agreement. We had a virtual meeting next week. That meeting I came to know that the building as per our requirements can not be built. So they wants to change the lot. They offer me some lots to choose from. Some of the lot have extra payment required but no additional cost to us. So this is nice. But we are still worried what new changes may come in future. Hope there will be no more changes so we can move to our new home without any difficulty.
Heather Hawk Frank
02/27/2024
★★★★★
☆☆☆☆☆
After meeting with several builders, we signed with Ryan Homes recently. We decided to meet with them after the great experience my parents had building in Hidden Village in Perry (where my uncle is also currently building as well). From the moment we walked into our appointment at Eaton Crossing, we felt comfortable and at home with Casey’s guidance and patience. We had many questions and she was wonderful at answering all of them and then some. We are excited to begin the building process with Ryan Homes!
Claire Ellis
02/19/2024
★★★★★
☆☆☆☆☆
We built in 2023, and have been in our home for 6 months. We are thrilled with our choice, and felt extremely supported throughout the process by our sales rep (Jenn Carter), our PM (Shuk) and any warranty claims we've put in (Van). We are loving this sweet neighborhood and our new house!
Larissa Goodman
02/16/2024
★★★★★
☆☆☆☆☆
I (Alma) was looking for a quiet & relaxing place to retire. In viewing various areas I came across Waller Mill Heights development and the rest is history now! I fell in love with the homes there & I am now a new owner & it was the best decision that I could have made. We came down from MD to view the models and I was so pleased. We met Jennifer at the model & right away Jenn was so helpful in making sure that all of my questions were answered! I’m in my new home here now & I am so grateful for the decision that I’ve made. It’s awesome being in my new home here & everything was built to my satisfaction! The construction projection manager (Adam) was equally helpful in making sure that I was kept informed from the start to the finish in building my new home & it was finished before the expected time frame! My new Ryan home is great & I am so very pleased that I made the decision to buy & move in this wonderful new home & location! A very happy home owner! Alma
Miguel Curbelo
02/15/2024
★★★★★
☆☆☆☆☆
Working with Kate Farley and Lori Manske at Wellington Farms Single Family Homes as a first-time home buyer was an outstanding experience. From our initial interaction through to the final stages of purchasing my home, both Kate and Lori demonstrated an exceptional level of professionalism, responsiveness, and a relentless work ethic that truly set them apart. They were always available to answer my questions, provide guidance, and offer support, making the entire home buying process seamless and stress-free. Their dedication to ensuring my needs were met and their ability to navigate the complexities of home buying with ease were truly remarkable. I cannot recommend Kate and Lori highly enough to anyone looking for a genuinely supportive and highly efficient home buying experience.
David Huetter
01/31/2024
★★★★★
☆☆☆☆☆
I have lived at Hidden Village well over three years and I have no reservations owning a Ryan Home. Yes, we did have some warranty issues after moving in, but I will say the response to issues is quick and the warranty team including Hiram Coffey and particularly Mark Gruich, has been more than helpful, often going above and beyond just fixing the problem. Mark has always been informative, polite, and personable, but always performing his due diligence (Col 3:23-24). Hiram Coffey also has been honest and fair in regard to our issues as well. Thank you for your professionalism.
Jessica Davila
01/26/2024
★★★★★
☆☆☆☆☆
Ryan Homes has been awesome throughout my home buying experience! Our home and land is beautiful and their warranty team is super responsive and professional. Highly recommend choosing to work directly with Jennifer Carter as your sales representative, she goes above and beyond to take care of her customers.
Taylor Malie
01/22/2024
★★★★★
☆☆☆☆☆
This is a great community to be a part of. We’ve had a few bumps along the way that were addressed in a timely manner by the Ryan homes warranty team. Most recently we’ve battled an issue with a flooring company for more than a year, and the Division Warranty Manager for Ryan Homes, Hiram Coffey, went to bat for us and solved our issue. Ryan homes really cares about their customers and goes above and beyond to rectify any issues. I’d recommend Ryan homes to anyone and if you have an issue get it addressed. They are there to help! Thanks again Ryan Home and specifically Hiram. I appreciate your efforts and look forward to the resolution.
Lew miller
11/08/2023
★★★★★
☆☆☆☆☆
We’ve had the awesome experience to purchase a new home with Ryan’s Home. Our sale agent Janeisha and the rest of the crew have been so supportive and helpful throughout our purchase. They are just excited as me and my family about our purchasing a home here. They greeted us with the warm welcome just as we were family. This home is our 3rd home purchase but this process and experience is like none other. Come and be part of the Ryan’s Home Family.
M. Ahmed Shaik
10/31/2023
★★★★★
☆☆☆☆☆
We love our new house! The people we collaborated with along the way have been the highlight of the entire process. Excellent people included our Project Manager  Joseph Emanuel and Judy. Project manager Joe was receptive to our queries and concerns throughout the process, and he offered lucid answers. Normally a difficult process, buying a house is made as easy as possible by  Joe. If we get the chance, we would do it all over again since we love our new house! Our first purchase here, we believe that going with Ryan Homes as our home builder was the best choice. The entire home building procedure, including the initial purchase and the visit to the orientation meeting was clear and easy to follow. We were informed of the status at every turn by our project manager Joe, and we even received pictures to show us how things were going, Joe kept us informed about the status by sending the pictures twice a week. A special thanks goes out to Joe, the project manager. He has spent a significant amount of time providing us with thorough walkthroughs and explanations of various areas of the house. Among the best was the walkthrough that ended. When our home was being built, we had an excellent relationship with the project manager Joe, he communicated at every stage and finished the house on schedule. Joe applied his extensive knowledge/experience to address our home building and product features questions. The finished home Joe delivered at closing exceeded our expectations. Thank you so much Joe for a great experience building our everlasting home.
ravi kanth Kvs
10/30/2023
★★★★★
☆☆☆☆☆
Our house is still under construction phase. It was Chris Carter who referred this Edinburg community to us . He is a great guy with customer centric attitude . Janeisha Fields was the sales representative who guided us through the whole process in buying our dream home .She never hesitated to answer any questions we had . She is extremely friendly and professional!!! Words don’t describe how happy we are with our new home purchase me and my wife are so excited to move to this community !!Project manager Mehrtash and production supervisor Sarah are other two wonderful people who are working hard to build our new house as per our needs and posted us the updates in a timely manner !!! I personally thank Chris , Janeisha for making this happen !! God bless !! East or West Ryan homes is the best !!
maria severino
10/15/2023
★★★★★
☆☆☆☆☆
Judy and Joe have been so amazing! The process was seamless from the beginning and the homes are STUNNING. We get weekly updates from Joe and the house is currently being built! We can not wait to move in and appreciate Judy and Joe so much! 🫶🏼
MOHAMMAD ELKHATEEB
08/31/2023
★★★★★
☆☆☆☆☆
I am in the process of building a house with Ryan homes in Howard county, and I am thrilled to write a review for the exceptional work done from the beginning by their team which include Lori, Kate, Garrett, and Khaleel. First and foremost, Lori and Kate showed the utmost professionalism throughout the entire purchase process. They welcomed me, my wife and kids and explained house options in details. They answered our questions in a timely manner. Garrett was straight forward and explained my loan options and was very responsive. I also had the pleasure to meet with the project manager Khaleel who also went over the process and provided me with the timeline for building the house. I look forward to having my house built by Ryan homes with their professional team at Wellington farms. I will definitely recommend them to my family, friends and clients.
deepak pandit
08/23/2023
★★★★★
☆☆☆☆☆
I would like to thank Kate and Lori for navigating us for the options that we were looking for in the Holston model. They both were respectful and highly responsive when we had questions. We are still in the intial stage in the process.
Janeel Lockhart
08/23/2023
★★★★★
☆☆☆☆☆
So I am in the process of purchasing my forever home and I must say the experience so far had been amazing. This is the 2nd home we've built, but the experience here supercede my expectations. It's an amazing experience getting to customize our home, speak with all the key players who is making it possible, getting the approval early on in the process and not have to worry about it down the line. Being able to just be apart of the total experience. Everyone is attentive and responds to all questions with detail to make it much easier to understand what is taking place at the moment. I must say I am impressed so far.
Stephanie Stoutingberg
08/20/2023
★★★★★
☆☆☆☆☆
Ryan Homes has delivered! Every step of the way was detailed, documented and deliberate. The sales staff (Jen Carter) is second to none! Shuk (our Builder) was professional and timely. We are so happy that everything happened on time.
Kristi
08/10/2023
★★★★★
☆☆☆☆☆
I want to really thank Zach for being such a great resource. He’s very informative, doesn’t leave me hanging and is flexible… is also just as excited as I am about my new home. That means a lot!!!. He kept me so updated thru this whole process. I also have to brag on Tanya AGAIN….. lol. She has such a contagious smile. I truly believe she is excited for me!!! She has been so helpful, always available. I’ve bugged you so much and u never seemed bothered… You’re the best!!!!
M. Ahmed Shaik
08/03/2023
★★★★★
☆☆☆☆☆
It has been wonderful working with Ryan Homes! I'm grateful to be working with Judy because she's been so helpful with our building process! I'll admit that as first-time homebuyers, we were pretty anxious going into this, but she never shied away from answering our inquiries or offering assurance along the process. If you want to purchase a new home, I highly recommend working with this builder. In May 2023, we started working with Ryan Homes, and we haven't looked back since. Judy Grens has played a crucial role throughout our entire journey, from answering all of our concerns to helping us sign a contract to simply being there to support us. There were many late-night texts and phone calls, and she always responded right away. From the beginning everything has gone so smoothly. We're overjoyed that we chose Ryan Homes as our home builder! Quality, responsiveness, timeliness, and value, It was a blast working with Judy Grens from Ryan Homes. Judy possesses excellent interpersonal and product expertise. Judy is very aware of what I want and need in a home. She has, for instance, assisted me in comparing the styles, lots, and pricing ranges of two distinct model homes. After 10:00 p.m. on June 27 2023, Judy gently assisted me in designing my future house while we spoke on the phone. Judy went above and above to make sure I was getting the most for my money and the house of my dreams when we were discussing options. The best thing about working with Judy was that she was constantly more interested in responding to our inquiries and offering us wise counsel. Every time we called or texted her, she responded. We would advocate for her to everybody.
Roxanna Cazer-Traylor
07/13/2023
★★★★★
☆☆☆☆☆
The team has been professional and attentive throughout this process. Thus far, it’s been a great experience. This is our third time building and this experience has been by far the best. I strongly recommend Ryan Homes for your next home.
YARED YILMA
07/12/2023
★★★★★
☆☆☆☆☆
We had an amazing experience throughout our first and second visits. Kari and Nick are very professional, knowledgeable, and easy to communicate. They are not pushy. It was our first home visit and only one. We were happy with the service. I highly recommend Ryan Homes and the staff at Arcola Center.
Dave Rodriguez
06/28/2023
★★★★★
☆☆☆☆☆
We have had nothing but a great experience with the Ryan Homes staff. We have been working with Tanya Sasala and she is great. Her joyful passion for her job is second to none. She was a very big part of us choosing Ryan Homes to build our home for our family. Thank you so much Tanya and we look forward to working with the rest of the Ryan Homes staff.
Olufemi Balogun
06/28/2023
★★★★★
☆☆☆☆☆
The project manager Mike Brewrink was excellent throughout the entire process. He went above and beyond to ensure that all of our concerns were addressed in a timely manner. Mike was extremely thorough and exceeded expectations. We could not have asked for a better PM. 5 stars!!!
Cj Pierce
06/19/2023
★★★★★
☆☆☆☆☆
From start to finish, the process was absolutely smooth and transparent. Travis Francis (my loan officer) was hands down the best loan officer anyone could have, and I genuinely mean that. He kept the process simple and straight to the point. The one thing that stood out with Travis is that he didn't treat me as just another number, customer, or someone off the street. He treated me the same way he would want to be treated, and I truly appreciated that the most. Also, he took the time to explain things and made them clear and straightforward for me to understand. Joe Howser is another awesome guy Ryan Homes needs to give a raise to. As often I called Joe during the process, he probably knows my number by heart, haha; as often as Joe went out of his way to either stay late or come in early, both on and off the clock, speaks on his character. Joe is extremely patient and doesn't mind going over things twice, or in my case, several times, haha, but that is something I admire about him. I still bother Joe when I see him walking outside and he answers questions. Thank you Joe and Travis!!!
Zainab Naqvi
06/15/2023
★★★★★
☆☆☆☆☆
Just wanted to share my experience with our PM Khalil and Joe our sales person. Both have been extremely professional and helpful. Khalil is an amazing PM and always ready to explain and help. NVR mortgage is another story. Very unprofessional, never replied our phone calls and not open and honest. Surprises at the closing table. Not at all happy with NVR. Wish i had gone with another lender. Thankyou Joe and Khalil.
Alioune Diop
05/29/2023
★★★★★
☆☆☆☆☆
Ryan Homes have excellent staff and partners in Joe Oberle and Michael Brewrink, the sales and project managers, respectively. Joe has been very forthcoming and responsive throughout our experience and helped us select suitable options without pressure. So, Go see Joe; he’ll meet your need! Michael, a first-class professional, prides himself on providing top-quality work for your home. He is very thorough and constantly communicates the status of your home with weekly reports and pics from start to finish.
Josephina Blake
05/23/2023
★★★★★
☆☆☆☆☆
From the minute we walked in the model home until the moment we signed our purchase contract, the experience was above and beyond what we could expect. Ashley was just fantastic and so patient with all our questions and she was able to put together our dream home! We cannot wait until it will be completed
Chester High
03/17/2023
★★★★★
☆☆☆☆☆
Wanted to wait until my 1st year was complete in order to offer a comprehensive assessment. Certainly, it has not been a perfect experience. There have been some issues along the way, but I have to give kudos to two individuals who have been extremely helpful throughout this process. 1.) Our PM Brian was awesome. He followed up every week with updates. He worked with us and the feedback from our inspector and addressed the issues accordingly, 2.) Ron the Warranty Manager is fantastic as well. He and his team has been quick to address issues that we have had, most of which he has personally come to help address!!! I also want to say the neighborhood is awesome and the neighbors are great. It’s going to be exciting to see how all of the young people grow and build memories in their new family homes.
Joanne Ocampo
02/27/2023
★★★★★
☆☆☆☆☆
From day one everyone been helpful and we felt welcome. Derek Jackson, Tonya, Jamilah. They’re all answered our questions and concerns. Buying a home and built from the ground is not an easy process but they made it easy for us. Thank you for everything.
Amy Wagner
02/02/2023
★★★★★
☆☆☆☆☆
My husband and I met Joe Oberle when we visited Wellington Farms to tour this beautiful neighborhood with new construction single family homes. Joe is very professional, knowledgeable, and friendly. We are in the process of our new home being built and throughout the process Joe has answered all of our questions, kept us up-to-date on next steps, or just to check in. We have also had the pleasure of meeting and working with Evan and Yaakov from the financing side, and Ben, Khalil, and Mike on the project management side. Each and everyone of them have been great to work with and get to know. We are looking forward to our home being completed and continuing to work with this team of Ryan Homes professionals at Wellington Farms. If you or someone you know is looking for a single family home in the Laurel, Maryland area, I would highly recommend visiting Joe at Wellington Farms Single Family Homes by Ryan Homes.
Viv Diaz
01/11/2023
★★★★★
☆☆☆☆☆
Joseph Oberle with Ryan Homes at Wellington Farms was absolutely amazing in all aspects. From meeting with us, to answering all of our questions, to following up in a timely manner, to returning all of our calls or emails promptly. Wonderful doing business with Joe and the Ryan Team. Glad we chose Ryan to build our forever home. Thanks Joe and kudos!
Jim Grogan
01/09/2023
★★★★★
☆☆☆☆☆
My wife and I just moved into our new home a few weeks ago. Meghan was our sales rep, and she made the process very smooth. We had an idea of what we wanted, but she really went above and beyond to help us pick out selections, colors, and the different options available. She made the daunting task of those selections very simple and even provided great feedback of pros and cons of different options, which was extremely helpful as we went down a list of what seemed like hundreds of options. Once we started the build process, we started working regularly with Jason, who held weekly update calls with us, answered a bunch of questions, and walked us through every step. Jason was extremely responsive, even if we randomly texted late at night or on the weekend with random questions as we walked through our build after hours. He welcomed our independent inspectors, was extremely flexible with coordinating those meetings, and was very transparent with conflicts, as they always arise in construction. Even after closing, Jason still keeps in touch, stopping by or texting/calling to make sure everything is going well. The entire team has been amazing to work with. I have built a home previously with another builder, and was very nervous about re-living those nightmares, but Meghan and Jason knocked it out of the park with Ryan Homes and I wanted to make sure we shared our experience with others who may be thinking about building.
zachary fager
12/30/2022
★★★★★
☆☆☆☆☆
The Team here at Northwest Fortville made buying a home less stressful than we feared. Meghan helped us with our options and Jason was our Project Manager. There are so many stories about building a home that we were anxious. From breaking ground to the finishing touches our PM, Jason, was wonderful. I feel he went above and beyond to ensure we were comfortable and confident in the work being done. He welcomed our private inspector for a pre drywall inspection and we did not have any issues other than things that were already being fixed like a broken window from the build process. We closed on our house just over two months ago and he still stops to check on how things are going and to talk to our family. Based on our experience with Jason we would recommend building with Ryan homes.
michelle silverio
11/28/2022
★★★★★
☆☆☆☆☆
We are in the early stages of building our home and so far our experience has been great! Joe is very attentive and has walked me through this process every step of the way. He is very professional, helpful, and has given me updates on the progress of our home. Looking forward to working with Mike as well once we move further along. Thank you Joe and Mike! Now that we are in our “pre-dry wall” phase we have had the chance to work more with our project manager Mike. Both Mike and Joe have been very accommodating and has updated us every week with the updates of our home. Mike and Joe have been great with communicating and getting back to us with all of our questions. Ryan Homes is lucky to have these 2 and so are we!
Temesgen Afework
11/22/2022
★★★★★
☆☆☆☆☆
Joe Oberle is outstanding. He is very patient and always available when we need him through out the process. He has never rushed us to decide on anything. Instead we were consulted. I highly recommend Joe.
Jeremy Tuchman
11/03/2022
★★★★★
☆☆☆☆☆
Joe Oberle was our salesperson for our new Ryan Home at Wellington Farms. We love our lot and the build of our house is progressing on schedule. Joe is knowledgable on both the sales and construction side, so he has made it easy to get any questions answered. I would definitely recommend!
Amanda Nicole Ramirez
10/28/2022
★★★★★
☆☆☆☆☆
I want to thank Meghan McWhorter for making our home buying process as smooth as possible and providing us with her expertise and service. Meghan and the team at Ryan Homes (Bryant & Austin) are very professional, cordial and have great customer service. I would recommend them to anyone in a heartbeat.
Brian Rodriguez
10/24/2022
★★★★★
☆☆☆☆☆
I would definitely recommend Joe and the Ryan Homes building team; they are a hard working and professional team. Joe was amazing through the entire home building process. He was very personable and went out of his way to be available and willing to answer any questions and concerns we had about the home building process.
Mihir Patel
10/13/2022
★★★★★
☆☆☆☆☆
Let me start by giving the highest recommendation for Joe and Darcey, two of the best, hardworking, professional individuals I have got to know over the past couple months while going through the home building process. They were and still are very responsive in terms of clarifying questions and concerns. Anyone looking for a single family house in Laurel area, I would highly recommend they visit Joe or Darcey over at Wellington Farms Single family homes by Ryan Homes. Your time will be well worth the visit. -Mihir
Neil Hunt
10/01/2022
★★★★★
☆☆☆☆☆
We’re excited to be part of the new Wellington Farms community a few months from now when our home (Hudson model) is complete. Since we started working with Darci and now Joe Oberle (since Darci is on maternity leave), we’ve had excellent service each step of the way. They’ve been accommodating with every request we’ve had, and tried to find alternative solutions to any where they didn’t have flexibility. I get weekly text updates and photos from the project manager as my home has been under construction. We looked at virtually every single family home in Howard County under $1M and just couldn’t find what we were looking for until we found Wellington Farms Single Family. The costs can creep up quickly when building a new construction home, but in this case I feel like we’re getting what we paid for. I believe a few years from now once the community is built out, it will be a desirable neighborhood for years to come. I recommend you come take a look at the beautiful model and growing community and meet the team for yourself, you won’t be disappointed.
Britni Stewart
07/30/2022
★★★★★
☆☆☆☆☆
We’ve been here about 4 months and most issues we have had have been addressed immediately. Great neighborhood with tons of kids and families! Love the cedar model, it is the perfect layout and size for us.
Catina Carter
06/05/2022
★★★★★
☆☆☆☆☆
We met Richard and he was so accommodating and understanding of us being handicap and limited. He answered all questions. Outstanding service and the models are beautiful. It's just not ADA compatible.
Anna VanHorn
05/16/2022
★★★★★
☆☆☆☆☆
We’ve had a wonderful experience with Ryan Homes! They are extremely knowledgeable and professional. They have incredible communication between their team, and the home buyers. This whole process has felt like a breeze. I highly recommend them!
Brian Malloy
03/23/2022
★★★★★
☆☆☆☆☆
Heather is exceptional to work with and because of her things went smooth and easy . The experience thus far has been exceptional. The area is just around the corner from where I am currently which is nice for me as I enjoy this area. Still early int the process but so far it has been easy, stress-free and a great experience. Am excited to get moved in and settled and enjoy my new home.
mark friga
02/03/2022
★★★★★
☆☆☆☆☆
We went to look and ended up a customer the same day! Our Ryan rep, Heather Treadway was so knowledgeable and easy to work with, she made the process easy. We met her at the model, we completed the paperwork that same day, picked out our lot, model, extras and a couple of hours later we were in line with an August completion date. One more follow up meeting to tie up those loose ends and we were done. Thank you Heather for your help and guidance, you made it look easy and your product knowledge was amazing, you made us feel so comfortable working with you. Thanks again
Raymond Houck
12/09/2021
★★★★★
☆☆☆☆☆
Working with Ryan Homes’ Sales Representative, Heather Treadway, on purchasing our new home at their Legion Heights community in downtown Canandaigua, NY, has been an excellent experience. Having conducted considerable research across a vast geography, we decided to learn more about Legion Heights. Although we were familiar with the area, we do not live nearby, so we began our meetings with Heather virtually. Heather was very thorough in her presentation of the Caroline model, its features, the many options available, pricing, and the construction process for the home. After phone calls and video conferences with Heather, who answered all our questions with thoughtful, detailed responses, we decided to take the next step and drive to Canandaigua to meet Heather and the team for a walk-through of the model and see the property in person. Heather detailed the features and benefits of the home, and we were impressed with the quality we saw. In fact, we were sold, and we decided to be the first to purchase the Caroline model, the perfect combination of style and space. We have recently begun the construction phase of our home with Heather’s colleague, Project Manager Steve Calnon. Along with Heather, Steve led us through an informative pre-construction video conference where we verified our options, confirmed selections, and reviewed the expected timeline together. We look forward to watching our future home rise and continuing to develop our relationship with the Ryan Homes team during the construction of our new custom townhouse.
Paula Amaker
12/05/2021
★★★★★
☆☆☆☆☆
I'm excited to have visited Ryan homes during the construction phase. The Ryan team was helpful with allowing me to video and take many pictures for my potential Real Estate clients. Hoping they will refer unrepresented buyers my way.
LA TONYA ALEXANDER
10/28/2021
★★★★★
☆☆☆☆☆
My husband and I recently purchased the Strauss Attic home from Ryan Homes. We worked very closely with Eric Hiepler from the Sales Team and Andrew Todd was our Project Manager. They were both very accommodating and anytime we had a issue they were quick to respond and rectify the situation in a timely manner. Andrew Todd kept us informed with updates and pictures starting with our foundation and all the way to the finished product.
Patricia Simmons
10/25/2021
★★★★★
☆☆☆☆☆
Excellent customer service and finished product!!!! Awesome experience!! My first experience with a new build and I was a bit nervous. However, the whole process from A-Z was seamless! I had an outstanding Project/Construction Manager, Andrew Todd "Drew", who really kept me at ease! Consistent communication, updates and available always to address questions or concerns. Never had a moment where I felt uneasy about the process or the final product. I received weekly updates, without asking, which really helped me understand where I was each step of the way. Andrew was professional, courteous and I absolutely love the finished product! Highly recommend!
Tina D'Eredita
10/05/2021
★★★★★
☆☆☆☆☆
I am currently purchasing a newly built townhouse I have been extremely pleased with the entire process The staff is very responsive and accommodating any questions have been dealt with quickly Both Heather and Kimmer have been a great pleasure to work with
DJ Kraft
06/30/2021
★★★★★
☆☆☆☆☆
Since first meeting Courtney on the sales team; working with Jamilah with NVR; and getting to know my Project Manager, Lenny; I am living my dream! They all know what Customer Service means and take it seriously; yet do so in a personal manner that one feels as if they are the only customer. During the construction process I was kept informed and was encouraged to visit my new home. From the day the foundation was poured Concord Village became my new home. Now that I am living here and meeting wonderful neighbors, who I know will become friends; I know I made the right decision and THANK all of them.
Nikita Mehta
05/31/2021
★★★★★
☆☆☆☆☆
We love our new home! We worked with Eric Scott (the Project Manager) and he was fantastic! We had our home built quicker than anticipated and Eric was very communicative during the entire build and even once we moved in. He made sure everything was perfect and to standard and we couldn't have imagined a better experience when building our first home. Amber was also wonderful to work with when purchasing our home, she made the whole process personal and smooth. The neighborhood is beautiful - however the HOA is extremely unresponsive. We have been unable to get in touch regarding a variety of issues. Other than that, it was a pleasure working with Ryan Homes.
Erin Thorne
04/20/2021
★★★★★
☆☆☆☆☆
Patti was an absolute star to work with on my new townhouse! She was honest and communicated well and made the process from start to finish fun and exciting ! Everything turned out exactly as I had envisioned it and I love it! Lenny the PM went above and beyond as well and made the building process easy and stress-free.
Jennifer Price
04/09/2021
★★★★★
☆☆☆☆☆
My husband and I rented in this neighborhood for 2 years before deciding to buy our first home here. We are pleased with the customer service that we received from the Ryan Homes and NVRM (lender) team. We especially enjoyed working with Eric Scott (PM for Ryan Homes) and Lauren Socks (loan officer for NVRM). Both individuals were personable, kept us up-to-date during the entire process and were always patient and informative anytime we asked questions. Our questions/concerns were also always answered in a timely manner. We liked receiving periodic photos of the house as it was being built, and the pre-drywall and pre-settlement walkthroughs. Eric was easy to coordinate with when it came time to schedule our private pre-drywall and final inspection. We liked how organized and efficient Lauren was. Her attention to detail and willingness to provide multiple loan estimates was much appreciated! I’d like to note that we have already had to submit a service ticket to the Ryan Homes warranty team for a minor issue. I was pleasantly surprised when a rep returned my call that very same day (Friday) and had the issue remedied the following week. It’s still too early to speak to the quality of the build, but based on the rental that we lived in for 2 years, we are hopeful that we will not encounter anything major. If we do, we will reach out to the warranty team! Our home is beautiful and we are super excited to settle in.
Sushma Pesari
04/07/2021
★★★★★
☆☆☆☆☆
Excellent service and quality. Ryan homes had helped me find my sweet home. I really appreciate the great work done by Eric Scott, the project/construction manager at Ryan homes. He had been so responsible and provided all the timely updates about the construction and given a great walk through of our new home and explained well about all the things. I’m so thankful to Eric for putting lot of efforts and delivering a good quality home. I would also like to thank Amber Faraci, the sales representative at Ryan homes for being so supportive throughout the whole process. She’s been so friendly and made the entire process so easy. She had given us all the insights about our new home and made us so comfortable. I really enjoyed working with her. Ryan Homes always comes first when it comes to quality, design, service and customer satisfaction. I really enjoy my new home built by Ryan homes at Parkside. I’m glad to be a valued customer of Ryan homes.
Amerikada yasam Suer ailesi ve Coco
03/21/2021
★★★★★
☆☆☆☆☆
Over 2000 sqft. 3 bedrooms and a large living room. In addition we have a fully finished (19x17 ‘) bonus room at the ground level which we turned into a play room for our kids. We do not worry about the landscape and snow. Super convenient location. Great neighborhood for a active life style. Hospital across the street. Superb stores and Costco near by. Crocker park is less then 7 minutes away. Getting on 90 is a breeze with hitting only 2 lights. Love it !
Shannon Dubin
03/16/2021
★★★★★
☆☆☆☆☆
I cannot say enough about Patricia Fehlan and the NVR title agency. My pristine client was at a loss after their lender made a critical error causing their loan to be aborted three days before their schedule possession date. Patti and the team at Ryan home moved everything back in house and got them closed and in their new home in 10 day. That's right. 10! Best service throughout the entire process and my client could not be any happier with them. Thank you so much for your VERY hard work.
Chao Xu
03/10/2021
★★★★★
☆☆☆☆☆
I’m extremely happy with my Ryan Home! From beginning to the end, everyone made me feel important. I would like to give major props to my Project Manager Len Cuturic. He answered all my questions, answered all my calls and put me in complete ease. He’s always busy but made time for me and was always pleasant and patient. Even to this day, I still call him with questions and he’s still happy to help me. I hear from my neighbors that he’s the same way with everyone. He’s a valuable asset to Ryan Homes. I recommended Ryan Homes to a friend of mine and they bought in the same community. Thank you for my beautiful home
Krrish Arikatla
02/04/2021
★★★★★
☆☆☆☆☆
I am really happy with Ryan Homes @ concord Village, Avon. So far its been an year and don't feel any regrets. The neighborhood is really great and everything is near by to this community. At Ryan Homes we have a project manager(Lenny), he is so helpful for everything even after 1 year. Whenever you have a concern just reach out to Lenny and this will be resolved asap. Its not just me and also my neighbors will feel the same. Thank you Lenny for being so helpful.
Matthew Wisz
02/02/2021
★★★★★
☆☆☆☆☆
My wife and I started our journey with Ryan Homes back in May 2020. We decided on Ryan's Home and the Townhome style as we loved how close we were to the freeway and all surrounding businesses. The Team that worked with Tammy and I throughout the process, from Sales to Financing, were simply amazing. This specifically included Jon our Sales leader and Lenny our Project Mgr. Throughout the build process, we came out each week to check on our progress and Lenny and Jon were always there to answers questions or provide direction on next steps, they were literally only a call away at all times. This allowed the process to be stress free and allowed my Family to focus on our new home in our new neighborhood and City. I would recommend this Ryan's Home Team to anyone who wants the best experience you can have in building a new home!! On a scale of 1 to 5 stars, I would rate Ryan's Home, and the Team of Jon, Lenny and Steven/Brittney (NVR Mortgage) with a 10 star rating!
Herbert Gross
10/02/2020
★★★★★
☆☆☆☆☆
My wife and I have been residents here in Parkside for two and half years and we couldn't have made a better choice. The neighbors are congenial and nice which adds to the experience within the community. When encountered with any issues surrounding our home NV Homes customer service reps have been more than willing to assist us in resolving these concerns. We highly recommend this community to anyone who's looking for a great home, community and location.
Donald McCleary
07/31/2020
★★★★★
☆☆☆☆☆
The team working with potential customers at Arcola Town Center is fantastic! Words cannot express how easy they make the process. They are there every step of the way and pay attention to the needs and concerns of customers. All questions are answered and addressed in a very timely manner. They provide a great quality of customer service and maintain a very high level of professionalism at all times. I would like to reinforce that customer concerns are answered in a very timely manner. The whole team is doing a fantastic job. I would like to specifically point out how easy Marion Campbell, Lori Mintzer, and Rachel Braddock make the buying process. They have, from the beginning, made every step of the process easy and as stress-free as possible. Keep up the great work and thanks!!
Ana Garcia
02/01/2020
★★★★★
☆☆☆☆☆
I absolutely love my experience with Ryan Homes. Everyone from sales, construction, lending, settlement and warranty department are responsive and super friendly. My new home is beautiful! worth the wait. I feel good knowing they stand behind their product and no matter how small the concern is, they take the time to address it. They seem to just want to make sure I'm happy and everything in my home is working the way it should.