Ryan Homes’ Commitment to Customer Care
From our founding days in 1948 as a family-owned builder in Pittsburgh, to our position today as one of the Top Five Homebuilders in the United States.
Ryan Homes has always understood that what's most important in a new home isn't the foundation, its frame, its walls, its roof, or even its location. What's most important in purchasing a new home is the people who call it their own. Your style, your dreams and your sense of value form our commitment to deliver a new home, and a home buying experience, that exceeds your expectations.
Whether you are purchasing your first new home or your fifth, we are here to assist you. With Ryan Homes, you have the assurance of our Customer Involvement Program, as our team guides you through every step with the personal attention, regular communication and the straightforward information you deserve.
Purchase, Selection and Financing
After you have chosen your Ryan community, floorplan and homesite, you will begin personalizing your new home by selecting all your custom features from dozens of choices. Then, Ryan Homes makes it easy to finance your new home with our own in-house lending company, NVR Mortgage. Their competitive rates, sensible loan options and "one-stop-shopping" make financing simple.
On-Site, Pre-Construction Meeting
Just before construction begins, you will meet with your Sales Representative and Project Manager for a Pre-Construction meeting. We will take time to carefully review all of your selections and guide you through all the steps of the building process, giving you the peace of mind your deserve.
When framing is complete, we will walk you through your home in detail. This allows you to see first-hand the quality of construction, and we address any questions before the drywall is installed.
When your home is complete, you'll return just before the settlement for a thorough review of your home, including orientation on all its systems and features. We'll address all of your questions before you move into your new home.
Settlement and Delivery
Our Team makes the closing process simple and understandable so you can enjoy moving right into your new Ryan Home.
Just because construction has ended, our commitment to Customer Care has not. After you have had the opportunity to experience your new home for approximently 30 days, our team returns to address any questions and concerns you may have.